Healthcare Customer Service Repsentative

Lexie Staffing co.; Pasig; On-site; PHP 279,000 - 334,800; Full time

Job summary

A healthcare staffing agency is seeking an entry-level customer service representative to provide exceptional service to patients and healthcare professionals. This role involves assisting customers with inquiries, maintaining accurate records, and collaborating with healthcare staff to resolve issues. The ideal candidate will have a Bachelor's degree and must demonstrate strong interpersonal skills, excellent communication abilities, and the capability to thrive in a fast-paced environment. This is an opportunity to start a career in the healthcare industry.

Qualifications

• Entry-level position, 0-2 years of experience in customer service or healthcare.
• Strong work ethic and ability to work well in a team environment.
• Excellent communication skills and ability to handle multiple tasks.

Responsibilities

• Provide exceptional customer service to patients and healthcare professionals.
• Assist customers with inquiries related to healthcare services and products.
• Maintain accurate records of customer interactions and transactions.

Skills

Proficient in English language

Strong interpersonal skills

Customer service skills

Technical skills

Education

Bachelor's degree in a relevant field

Job description

Description

• Provide exceptional customer service to patients and healthcare professionals.
• Assist customers with inquiries related to healthcare services and products.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other healthcare staff to resolve issues efficiently.
• Stay updated on healthcare policies and services to provide accurate information.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Proficient in English language, strong interpersonal and customer service skills, good technical skills.
• Qualities and Traits: Strong work ethic, ability to work well in a team environment, excellent communication skills.
• Working Conditions: Ability to work in a fast-paced environment and handle multiple tasks simultaneously.