Patient Experience Nurse & Care Advocate

Recruitify_HR; Cebu City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A customer service company in Cebu City is seeking a skilled individual to assist customers with inquiries and provide timely resolutions. Candidates should possess a Bachelor's degree in a related field and have at least 2 years of experience in customer service. Strong interpersonal skills and proficiency in English are essential for this role. You will maintain customer records, manage appointments, and collaborate with teammates to enhance service delivery.

Qualifications

• 2 years of experience in customer service or related role.
• Strong interpersonal and people skills.
• Ability to multitask and prioritize effectively.

Responsibilities

• Assist customers with inquiries and provide timely resolutions.
• Handle customer complaints and provide appropriate solutions.
• Maintain customer records and documentation accurately.
• Collaborate with team members to enhance service delivery.
• Schedule appointments and manage customer interactions efficiently.

Skills

Proficiency in English

Problem-solving skills

Organizational skills

Interpersonal skills

Education

Bachelor's degree in a related field

Job description

A customer service company in Cebu City is seeking a skilled individual to assist customers with inquiries and provide timely resolutions. Candidates should possess a Bachelor's degree in a related field and have at least 2 years of experience in customer service. Strong interpersonal skills and proficiency in English are essential for this role. You will maintain customer records, manage appointments, and collaborate with teammates to enhance service delivery.