Onsite Customer Care Associate

RSD Human Resource Management Consultancy; Cebu City; On-site; PHP 167,000 - 257,000; Full time

Job summary

A local consultancy firm in Cebu City is hiring for a customer service role. The ideal candidate should possess strong communication skills in English and Filipino, and have at least 6 months of experience in a customer-facing position. Responsibilities include assisting customers with inquiries, providing product information, and maintaining service standards. This role requires reliability and the ability to work onsite and in shifting schedules.

Qualifications

• At least 6 months work experience in any customer-facing role.
• Willing to learn and follow company processes.
• Reliable, punctual, and a team player.

Responsibilities

• Assist customers with inquiries, requests, and basic concerns.
• Provide clear and accurate information about products or services.
• Maintain a polite and helpful approach in all interactions.

Skills

Good communication skills in English

Customer-focused attitude

Basic computer skills

Education

Senior High School (SHS) graduate or higher

Job description

A local consultancy firm in Cebu City is hiring for a customer service role. The ideal candidate should possess strong communication skills in English and Filipino, and have at least 6 months of experience in a customer-facing position. Responsibilities include assisting customers with inquiries, providing product information, and maintaining service standards. This role requires reliability and the ability to work onsite and in shifting schedules.