Patient Experience Concierge — Front Desk Specialist

Belo Medical Group, Inc.; Hinatuan; On-site; PHP 240,000 - 360,000; Full time

Job summary

Belo Medical Group, Inc. in the Philippines seeks a Patient Care Specialist to be the first contact at the clinic. You will ensure exceptional service throughout the patient’s visit, from check-in to check-out.

The role involves scheduling appointments, assisting patients, and maintaining accurate records. A hospitality-focused Bachelor's degree and 2-3 years of customer service experience (preferably in healthcare) are highly valued.

Qualifications

• Bachelor's degree in Hospitality or related field.
• 2-3 years of customer service experience.
• Preferably experience in healthcare.

Responsibilities

• Be first point of contact for patients at the clinic.
• Schedule appointments and assist patients.
• Maintain patient records.

Skills

Scheduling appointments

Customer service

Record keeping

Organizational skills

Education

Bachelor's degree in Hospitality or related field

Job description

Belo Medical Group, Inc. in the Philippines seeks a Patient Care Specialist to be the first contact at the clinic. You will ensure exceptional service throughout the patient’s visit, from check-in to check-out.

The role involves scheduling appointments, assisting patients, and maintaining accurate records. A hospitality-focused Bachelor's degree and 2-3 years of customer service experience (preferably in healthcare) are highly valued.