Patient Care Concierge

Belo Medical Group; Pampanga; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading healthcare company in the Philippines is seeking a Patient Care Specialist to manage patient inquiries, schedule appointments, and maintain patient records. The ideal candidate should possess a Bachelor's degree and at least 1-3 years of experience, with outstanding customer service skills. This role demands a friendly and professional approach towards patients, ensuring a smooth clinic operation.

Qualifications

• Minimum of 1-3 years of experience in a related field.
• Must have excellent communication skills.
• Ability to manage multiple tasks effectively.

Responsibilities

• Greet all patients and customers upon entry in a friendly manner.
• Schedule patients for treatments in the CRM and logbook.
• Ensure proper filing and maintenance of patient charts.
• Undertake promotional and marketing activities.

Skills

Customer service orientation

Tact and courtesy

Initiative

Education

Bachelor's Degree in Business, Hospitality, Mass Communication or equivalent

Job description

A leading healthcare company in the Philippines is seeking a Patient Care Specialist to manage patient inquiries, schedule appointments, and maintain patient records. The ideal candidate should possess a Bachelor's degree and at least 1-3 years of experience, with outstanding customer service skills. This role demands a friendly and professional approach towards patients, ensuring a smooth clinic operation.