Patient Engagement & Enrollment Specialist

Genfinity; Metro Manila; On-site; PHP 240,000 - 480,000; Full time

Job summary

Author Health in Manila is seeking a Patient Engagement Specialist to drive patient enrollment via outbound outreach, educating potential patients and caregivers on services, benefits, and appointments.

You will coordinate with care teams, document interactions, and ensure a smooth intake through activation. The role requires a bachelor's degree, 1+ year in customer service or sales, and strong communication skills. Office-based in Makati or Pasig with US business hours, full-time.

Qualifications

• Bachelor's degree required.
• 1+ year in customer service or sales.
• Strong communication skills.

Responsibilities

• Drive patient enrollment via outbound outreach.
• Educate potential patients and caregivers on services, benefits, and appointments.
• Coordinate with care teams, document interactions, and ensure a smooth intake through activation.

Skills

Customer service

Outbound outreach

Communication skills

Education

Bachelor's degree

Job description

Author Health in Manila is seeking a Patient Engagement Specialist to drive patient enrollment via outbound outreach, educating potential patients and caregivers on services, benefits, and appointments.

You will coordinate with care teams, document interactions, and ensure a smooth intake through activation. The role requires a bachelor's degree, 1+ year in customer service or sales, and strong communication skills. Office-based in Makati or Pasig with US business hours, full-time.