Patient Coordinator and Admin Assistant

Access Care Opc; Mandaue; On-site; PHP 201,000 - 290,000; Full time

Job summary

Access Care Opc is seeking a Patient Coordinator and Admin Assistant to ensure smooth administrative and patient coordination functions within a busy clinic. You will work closely with the Practice Manager, clinicians, and clients to maintain an efficient, responsive environment.

The role involves data entry, scheduling support, and billing-related tasks using Stripe. Proficiency with practice management tools and strong communication is essential in a dynamic setting.

Qualifications

• Prior experience in healthcare admin preferred.
• Proficiency with practice management tools such as Open Dental and MS Bookings.
• Strong organizational and communication skills with attention to detail.

Responsibilities

• Provide administrative support including phone, email, and appointment reminders.
• Coordinate scheduling for clinicians and prepare session materials.
• Enter data and link patient records; assist with LinkedIn content as directed.
• Support practice manager and assist with urgent administrative tasks.
• Coordinate patient appointments and collect key information for insurance claims.

Skills

Organizational skills

Communication

Multitasking

Attention to detail

Tools

Open Dental

MS Bookings

Stripe

Job description

Job Description

Patient Coordinator and Admin Assistant plays a vital role in ensuring smooth administrative and patient coordination functions. This role involves close collaboration with the Practice Manager, healthcare providers, and clients to maintain a streamlined and responsive practice environment.

Key Responsibilities

Administrative Support

Manage day-to-day communications including phone calls, emails, appointment reminders, and general inquiries.
Support scheduling for clinicians/providers and assist in coordinating session preparation.
Use and maintain relevant practice software such as Open Dental, MS Bookings, and internal tools.
Conduct data entry, including contact information updates and patient record linkage to LinkedIn.
Assist with LinkedIn marketing content as directed by the Practice Manager.
Provide urgent administrative assistance to the Practice Manager when needed.
Patient Coordination

Coordinate and confirm patient appointments ensuring accurate and timely scheduling.
Collect and verify key patient information such as DOB, insurance (PRSI, VHI), and contact details.
Assist with billing procedures using Stripe and prepare necessary documentation for insurance claims.
Issue receipts and treatment summaries to patients for claim purposes.

Job Qualifications

Prior experience in a healthcare, dental, or clinical admin setting preferred.
Proficiency in practice management tools (e.g., Open Dental, MS Bookings).
Strong organizational skills with attention to detail and accuracy.
Excellent verbal and written communication skills.
Ability to multitask and manage time efficiently.
Comfortable working in a dynamic and fast-paced environment.