Dental Receptionist

DRSmile Dental Clinic; Muntinlupa; On-site; PHP 279,000 - 390,600; Full time

Job summary

A dental clinic in the Philippines is seeking a qualified candidate to manage patient interactions and administrative responsibilities. The role involves greeting patients, scheduling appointments, and maintaining accurate records within a fast-paced environment. Ideal candidates will have a Bachelor’s degree or equivalent experience and 1-3 years in a dental or healthcare setting. Strong communication, customer service, and organizational skills are essential, along with attention to detail and professionalism.

Qualifications

• 1–3 years of experience in a dental or healthcare setting.
• Strong ability to maintain confidentiality.
• Attention to detail and professionalism.

Responsibilities

• Greet patients and manage incoming phone calls in a friendly and professional manner.
• Schedule appointments and confirm patient attendance.
• Maintain accurate patient records and ensure confidentiality.

Skills

Excellent communication skills

Customer service skills

Patient care abilities

Time management

Problem-solving skills

Education

Bachelor’s degree or equivalent experience

Job description

• Greet patients and manage incoming phone calls in a friendly and professional manner.
• Schedule appointments and confirm patient attendance, ensuring optimal clinic workflow.
• Maintain accurate patient records and ensure confidentiality of sensitive information.
• Assist patients with insurance forms and payment processing.
• Coordinate with dental staff to facilitate a smooth patient experience and prepare charts for upcoming appointments.

Requirements

• Educational Qualifications: Bachelor’s degree or equivalent experience preferred.
• Experience Level: 1–3 years of experience in a dental or healthcare setting.
• Skills and Competencies: Excellent communication and customer service skills.
• Skills and Competencies: Strong patient care abilities, time management, and problem-solving skills.
• Qualities and Traits: Attention to detail, professionalism, and ability to maintain confidentiality.
• Working Conditions: Fast-paced dental office environment requiring effective multitasking.