Patient Concierge & Clinic Operations Coordinator

Gan Advanced Osseointegration Center Inc.; Pasig; On-site; PHP 300,000 - 420,000; Full time

Job summary

Gan Advanced Osseointegration Center Inc. is seeking a friendly and organized Front Desk Officer to be the first point of contact for patients in our Manila clinic.

You will manage appointments, maintain patient records, and support daily operations, including billing and documentation. The role requires strong English communication, a professional demeanor, and computer literacy to ensure a smooth and welcoming clinic experience.

Qualifications

• Bachelor’s degree in Tourism/Hotel and Restaurant Management or related field.
• Strong communication and interpersonal skills.
• Good command of English, both written and spoken.
• Professional demeanor with patient-focused attitude.
• Proficient in computer applications and office software.

Responsibilities

• Manage patient appointments, including scheduling, confirmations, and follow-ups.
• Provide information to patients and handle inquiries via calls or in person with professional communication.
• Maintain and update patient records, ensuring confidentiality and organization.
• Support daily clinic operations including billing, payments, and document preparation.
• Assist in coordinating dentist’s schedule and preparing the clinic for patient visits.

Skills

Effective communication

Interpersonal skills

English proficiency

Professional demeanor

Computer literacy

Education

Bachelor's degree in Tourism/Hotel and Restaurant Management or related field

Job description

Gan Advanced Osseointegration Center Inc. is seeking a friendly and organized Front Desk Officer to be the first point of contact for patients in our Manila clinic.

You will manage appointments, maintain patient records, and support daily operations, including billing and documentation. The role requires strong English communication, a professional demeanor, and computer literacy to ensure a smooth and welcoming clinic experience.