Clinic Front Desk & Patient Experience Coordinator

CHIROPRACTIC FIRST (PH) OPC; Bacoor; On-site; PHP 134,000 - 201,000; Full time

Job summary

CHIROPRACTIC FIRST (PH) OPC is seeking a proactive Front Desk staff member to support patient scheduling, records management, and daily clinic operations. You will assist patients and clinicians, manage appointments, and ensure accurate documentation in the clinic system.

The role also entails handling cash transactions, preparing daily summaries, and coordinating with the Clinic Manager to maintain a positive and efficient patient experience.

Qualifications

• Experience coordinating patient appointments and follow-ups.
• Proficient in maintaining accurate patient records and reports.
• Ability to handle cash, card transactions, and daily reconciliation.
• Strong communication with clinicians, staff, and patients.

Responsibilities

• Schedule patient appointments and follow-ups, and communicate plans via WhatsApp.
• Update Salesforce records after each visit and maintain patient profiles.
• Close daily sales, count cash, and submit daily reports to SharePoint.
• Coordinate with Clinic Manager and staff to ensure smooth operations.
• Balance transactions and support additional administrative tasks as needed.

Skills

Patient scheduling

Records management

Cash handling

Communication via WhatsApp

Documentation & reporting

Interdepartment coordination

Tools

Salesforce

SharePoint

Job description

CHIROPRACTIC FIRST (PH) OPC is seeking a proactive Front Desk staff member to support patient scheduling, records management, and daily clinic operations. You will assist patients and clinicians, manage appointments, and ensure accurate documentation in the clinic system.

The role also entails handling cash transactions, preparing daily summaries, and coordinating with the Clinic Manager to maintain a positive and efficient patient experience.