Clinic Front Desk & Patient Care Coordinator

The Medical City; Quezon City; On-site; PHP 279,000 - 391,000; Full time

Job summary

The Medical City in Metro Manila seeks a Patient Care Administrator to be the first point of contact for patients, assisting with inquiries and ensuring accurate information for medical care access.

You will support billing, data encoding, appointment scheduling, HMO coordination, and records privacy, contributing to a positive patient experience across the clinic.

This full-time role requires strong communication, empathy, and attention to detail in a fast-paced hospital environment.

Qualifications

• Communication skills to interact with patients and coworkers.
• Ability to enter and verify patient data accurately.
• Familiarity with basic billing processes and inquiries.

Responsibilities

• Greets and assists patients upon arrival and directs them appropriately.
• Answers calls, emails, and responds to patient inquiries.
• Schedules patients with doctors and clinic services, and refers to other clinics as needed.
• Secures letters of authorization and approvals for patient access.
• Assists cashier with receipts and invoices; handles data encoding for transactions.

Skills

Patient communication

Data entry

Billing support

Job description

The Medical City in Metro Manila seeks a Patient Care Administrator to be the first point of contact for patients, assisting with inquiries and ensuring accurate information for medical care access.

You will support billing, data encoding, appointment scheduling, HMO coordination, and records privacy, contributing to a positive patient experience across the clinic.

This full-time role requires strong communication, empathy, and attention to detail in a fast-paced hospital environment.