Patient Care Coordinator (Healthcare Account)

Synlink Recruitment Outsourcing Co. Inc.; Pasig; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Employee Recognition and Rewards

Incentives

Health & Wellness Insurance

Government mandated benefits

Job summary

A recruitment outsourcing firm in Pasig is looking for a Customer Service Representative. This on-site position requires a college degree, with or without experience. You will respond to various customer inquiries and resolve complaints effectively while maintaining accurate records and following established procedures.

Qualifications

• No experience required, but college degree is essential.
• Experience with customer service is a plus.

Responsibilities

• Respond to customer inquiries via phone, email, chat, or in person.
• Resolve customer complaints efficiently and professionally.
• Provide accurate product, service, or order information.
• Process orders, forms, applications, and requests.
• Maintain updated customer records and interactions.
• Follow communication scripts, policies, and procedures.
• Escalate complex issues to appropriate departments when necessary.

Skills

Customer service skills

Communication skills

Problem-solving skills

Education

College Graduate

Job description

Synlink Recruitment Outsourcing Co. Inc.

On-site - Pasig No Exp Required Bachelor Full-time

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Qualifications

• College Graduate
• with or without experience
• with at least 6 months of experience is a plus

Responsibilities

• Respond to customer inquiries via phone, email, chat, or in person.
• Resolve customer complaints efficiently and professionally.
• Provide accurate product, service, or order information.
• Process orders, forms, applications, and requests.
• Maintain updated customer records and interactions.
• Follow communication scripts, policies, and procedures.
• Escalate complex issues to appropriate departments when necessary.