Healthcare Call Center Agent

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 167,000 - 212,000; Full time

Benefits offered by this job

Health insurance

HMO

Job summary

A recruitment firm is looking for individuals for an on-site healthcare support role in Taguig. No specific experience is required; however, a background in healthcare is an advantage. Responsibilities include responding to patient inquiries, supporting referral processes, maintaining patient records in compliance with regulations, and generating medical reports. This is a full-time position requiring at least a high school diploma or equivalent. Competitive benefits such as health insurance will be provided.

Qualifications

• High school diploma or higher is required.
• Experience not required, background in healthcare advantageous.

Responsibilities

• Respond to patient phone calls, emails, and appointment verification requests.
• Support referral processing and prior authorizations.
• Maintain and update patient records by HIPAA regulations.
• Prepare, generate, and distribute medical reports.

Skills

Communication skills

Attention to detail

Education

High school diploma

Some college coursework

College degree

Job description

Synlink Recruitment Outsourcing Co. Inc.

On-site - Taguig No Exp Required High/Senior High School Full-time

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Job Description

Employee Recognition and Rewards

Incentives

Insurance Health & Wellness

HMO

• Respond to patient phone calls, emails, and appointment verification requests
• Support referral processing, prior authorizations, and follow-up tasks
• Maintain and update patient records while adhering to HIPAA regulations
• Prepare, generate, and distribute medical reports

Qualifications:

• High school diploma, some college coursework, or a college degree
• Experience not required; background in a healthcare account is an advantage