Patient Care & Clinic Operations Specialist

The Medical City; Quezon City; Vor Ort; PHP 240.000 - 360.000; Vollzeit

Zusammenfassung

The Medical City is seeking a Patient Care Administrator to serve as the first contact for patients, guiding them through inquiries, accessing medical services, and ensuring accurate billing. You will support patient flow by greeting arrivals, handling calls and emails, scheduling with doctors, processing authorizations, and assisting the cashier with receipts.

Additionally, you will coordinate with HMOs, protect patient data, manage medical records, and generate reports while maintaining data

Qualifikationen

• Front desk experience and strong communication abilities.
• Familiarity with medical billing and data privacy basics.
• Ability to coordinate with HMOs and healthcare providers.

Aufgaben

• Greet and assist patients upon arrival.
• Answer calls, emails, and respond to inquiries.
• Schedule patients and refer to other clinics as needed.
• Process Letter of Authorization and endorsements.
• Assist cashier with receipts and invoices.
• Collect and encode patient data for clinic transactions.
• Manage storage and release of medical records.
• Ensure confidentiality under the Data Privacy Act.
• Monitor discounts for HMOs and coordinate with stakeholders.

Jobbeschreibung

The Medical City is seeking a Patient Care Administrator to serve as the first contact for patients, guiding them through inquiries, accessing medical services, and ensuring accurate billing. You will support patient flow by greeting arrivals, handling calls and emails, scheduling with doctors, processing authorizations, and assisting the cashier with receipts.

Additionally, you will coordinate with HMOs, protect patient data, manage medical records, and generate reports while maintaining data