Medical Clinic Administrative Associate – Patient Services

The Medical City; Biñan; On-site; PHP 180,000 - 240,000; Full time

Job summary

The Medical City Clinic Southwoods is seeking an Administrative Associate to join the team and serve as the first point of contact for patients, ensuring a quality experience while assisting with inquiries, validating access to care, and supporting billing processes.

Reporting to the Clinic Manager, you will greet patients, coordinate appointments, respond to calls and emails, assist with documents for HMOs, and help maintain accurate medical records in a confidential environment.

Qualifications

• Excellent communication, both verbal and written.
• Strong customer service orientation.
• Excellent interpersonal and organizational skills.
• Fresh graduates welcome; 6 months related experience preferred.

Responsibilities

• Assist patients and respond to general inquiries.
• Validate information for medical care access.
• Verify accuracy of billing purposes and processes.
• Greet and assist patients upon arrival at the clinic.
• Prepare reports and coordinate with HMOs and stakeholders.
• Maintain proper storage and confidentiality of patient records.

Skills

Communication skills

Customer service

Interpersonal skills

Organizational skills

Education

4-year course degree

Job description

The Medical City Clinic Southwoods is seeking an Administrative Associate to join the team and serve as the first point of contact for patients, ensuring a quality experience while assisting with inquiries, validating access to care, and supporting billing processes.

Reporting to the Clinic Manager, you will greet patients, coordinate appointments, respond to calls and emails, assist with documents for HMOs, and help maintain accurate medical records in a confidential environment.