Patient Care & Administrative Specialist

The Medical City; Philippines; Sur place; PHP 180 000 - 240 000; Plein temps

Résumé du poste

The Medical City is seeking an Administrative role focused on patient care and front-line service at our clinic. The position handles general inquiries, validates information for medical care access, and supports billing processes to ensure a smooth patient experience across medical and diagnostic services.

The role also involves greeting patients, coordinating schedules with doctors, processing authorizations, assisting with receipts and invoices, and maintaining accurate patient data and

Responsabilités

• Ensures patients safety and comfort.
• Assists in the performance of needed medical and diagnostic procedures.
• Greets and assists patients as soon as they arrive at the clinic.
• Answers telephone calls, emails, and respond to inquiries.
• Schedules patients according to doctors and clinic services and refer patients to other The Medical City Clinics as needed.
• Secures Letter of Authorization, approval, endorsement for patient availment.
• Assists cashier in issuing receipts and invoices.
• Collects and encodes patient data needed to facilitate clinic transactions.
• Ensures, monitors, and applies appropriate discounts to HMO and other stakeholders.
• Serves as an ambassador for partner HMOs and stakeholders.
• Manages proper storage of medical records.
• Ensures accurate release of medical & diagnostic records.
• Adheres to the Data Privacy Act in terms of confidentiality of patient records.
• Monitors and orders forms for HMOs and companies.
• Prepares and generate reports accordingly.
• Performs other tasks that may be assigned from time to time.

Description du poste

The Medical City is seeking an Administrative role focused on patient care and front-line service at our clinic. The position handles general inquiries, validates information for medical care access, and supports billing processes to ensure a smooth patient experience across medical and diagnostic services.

The role also involves greeting patients, coordinating schedules with doctors, processing authorizations, assisting with receipts and invoices, and maintaining accurate patient data and