Parts Coordinator (BYD)

AC Mobility Holdings Incorporated; Taguig; On-site; PHP 279,000 - 469,000; Full time

Job summary

ACMobility seeks a Parts Dealer Coordinator to manage spare parts supply, coordinate with dealers, suppliers, and internal teams, and improve dealer satisfaction within our aftersales operations.

You will ensure timely availability and distribution of parts, maintain inventory flow, and support dealer training and documentation across networks in the Philippines.

Qualifications

• College graduate in business, logistics, engineering, or a related discipline.
• Experience in automotive aftersales, parts operations, or dealer coordination roles.
• Knowledge of spare parts supply chain, inventory management, or order processing.
• Strong coordination and communication skills for dealer and internal stakeholder engagement.
• Ability to monitor performance indicators such as response time and order accuracy.
• Detail-oriented with the ability to handle multiple dealer-related transactions.

Responsibilities

• Act as the primary point of contact for dealers regarding spare parts inquiries, orders, and support.
• Coordinate with suppliers and internal teams to ensure timely availability and distribution of spare parts.
• Develop and maintain effective working relationships with dealers to support business partnerships.
• Provide timely responses to dealer requests on pricing, availability, and delivery schedules.
• Monitor order processing accuracy and fulfillment timelines.
• Track sales and order performance metrics related to spare parts.
• Address and resolve dealer complaints or disputes related to parts availability or quality.
• Support dealer training and provide guidance on parts processes and systems.
• Ensure proper documentation and reporting related to parts coordination activities.

Skills

Coordination

Communication

Dealership coordination

Multitasking

Education

Bachelor/College degree in business/logistics/engineering

Job description

Job Description

ACMobility is looking for a Parts Dealer Coordinator to manage and support the spare parts supply chain while ensuring timely availability and distribution of parts to the dealer network. This role supports the business by strengthening dealer coordination, maintaining inventory flow, and ensuring accurate and efficient order processing.

The position focuses on coordinating with suppliers, dealers, and internal teams to address parts‑related concerns, monitor performance, and improve dealer satisfaction. Within company policies and service level targets, the Parts Dealer Coordinator contributes to efficient aftersales operations and sustained dealer partnerships.

Roles and Responsibilities

• Act as the primary point of contact for dealers regarding spare parts inquiries, orders, and support
• Coordinate with suppliers and internal teams to ensure timely availability and distribution of spare parts
• Develop and maintain effective working relationships with dealers to support business partnerships
• Provide timely responses to dealer requests on pricing, availability, and delivery schedules
• Monitor order processing accuracy and fulfillment timelines
• Track sales and order performance metrics related to spare parts
• Address and resolve dealer complaints or disputes related to parts availability or quality
• Support dealer training and provide guidance on parts processes and systems
• Ensure proper documentation and reporting related to parts coordination activities

Qualifications

• College graduate in business, logistics, engineering, or a related discipline
• Experience in automotive aftersales, parts operations, or dealer coordination roles
• Knowledge of spare parts supply chain, inventory management, or order processing
• Strong coordination and communication skills for dealer and internal stakeholder engagement
• Ability to monitor performance indicators such as response time and order accuracy
• Detail‑oriented with the ability to handle multiple dealer‑related transactions

Why ACMobility?

At ACMobility, you will be part of a performance‑driven organization that values accountability, collaboration, and continuous improvement. We provide meaningful opportunities for career growth while working alongside experienced leaders across diverse mobility businesses.

As part of the Ayala Group, ACMobility offers exposure to a broad ecosystem of industries and initiatives shaping the future of mobility. Our work contributes to building sustainable, innovative, and customer‑focused mobility solutions that support the evolving needs of Filipinos.

Who We Are

ACMobility is the mobility solutions arm of the Ayala Group of Companies and the Philippines’ first end‑to‑end mobility provider. The company operates across automotive distribution, dealership networks, aftersales services, and electric vehicle charging infrastructure. ACMobility continues to invest in sustainable and future‑ready mobility solutions that empower Filipinos to move forward with confidence.