Parts Manager

Nissan Commonwealth, Inc.; Tabang; On-site; PHP 270,000 - 330,000; Full time

Job summary

An automotive dealership in Bulacan is seeking a professional for parts management. The role involves overseeing inventory, ensuring customer satisfaction, participating in sales programs, and training staff. Candidates should have experience in inventory management and possess strong leadership skills to achieve departmental goals and maintain profitability. The position requires effective communication with customers and adherence to dealership guidelines.

Qualifications

• Experience in inventory management and parts operations is essential.
• Strong leadership skills needed for staff management and training.
• Ability to analyze sales and inventory for decision making.

Responsibilities

• Forecast departmental goals and monitor performance.
• Maintain balanced inventory to support service needs.
• Develop pricing strategies to enhance profitability.
• Manage customer complaints effectively.
• Develops and utilizes a lost sales tracking report.
• Assists in the collection of past-due accounts.
• Maintains professional appearance.
• Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts and over the counter customers.
• Establishes individual parts inventory levels and balances them for maximum turnover.
• Monitors and adjusts inventory to minimize obsolescence.
• Analyzes sales, expenses and inventory monthly to maintain profit goals.
• Establish pricing parameters in each customer category that generate enough gross profit to produce a satisfactory profit while maintaining customer loyalty.
• Supervises stock order procedures.
• Sets and enforces a policy on the special ordering of parts. Ensures that stock orders represent at least 80 percent of maintenance items.
• Ensures that the same high-quality level of service provided to outside customers is also provided to internal dealership customers.
• Works with the Service Manager to ensure a timely turnaround of parts needed for internal jobs.
• Attends Distributor initiated Managers meetings.
• Holds regular department meetings.
• Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness.
• Coordinates a prompt, efficient and timely flow of paperwork.
• Directs shipping and receiving efforts to ensure timely processing.
• Develops, enforces and monitors guidelines for working with customers to ensure maximum customer satisfaction.
• Monitors and assures compliance on Distributor Audit Checklist.
• Monitors and achieves Distributor set target on Wholesale and Retail sale.
• Develops and administers an aggressive wholesale parts program to produce profit.
• To regularly develops parts sales program and coordinate promotional method to reach target promo market.
• Handles customer complaints immediately and according to the dealership's guidelines.

Job description

Duties and Responsibilities

To strives for a satisfactory return of profit on dealer capital invested in parts inventory.

To accomplish objectives using proper purchasing procedures, inventory control, staff utilization, stocks storage and security, pricing, merchandising and promotions.

Administrative Function

1. Forecasts goals and objectives for the department and strives to meet them.
2. Hires, trains, motivates, counsels and monitors the performance of all parts department staff.
3. Prepares and administers an annual operating budget for the parts department.
4. Monitors all parts related reports to maximize productivity, especially those required to submit to Distributors.
5. Develops and utilizes a lost sales tracking report.
6. Assists in the collection of past-due accounts.
7. Maintains professional appearance.

Inventory Management

1. Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts and over the counter customers.
2. Establishes individual parts inventory levels and balances them for maximum turnover.
3. Monitors and adjusts inventory to minimize obsolescence.
4. Analyzes sales, expenses and inventory monthly to maintain profit goals.

Parts Operations

1. Establish pricing parameters in each customer category that generate enough gross profit to produce a satisfactory profit while maintaining customer loyalty.
2. Supervises stock order procedures.
3. Sets and enforces a policy on the special ordering of parts. Ensures that stock orders represent at least 80 percent of maintenance items.
4. Ensures that the same high-quality level of service provided to outside customers is also provided to internal dealership customers.
5. Works with the Service Manager to ensure a timely turnaround of parts needed for internal jobs.
6. Attends Distributor initiated Managers meetings.
7. Holds regular department meetings.
8. Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness.
9. Coordinates a prompt, efficient and timely flow of paperwork.
10. Directs shipping and receiving efforts to ensure timely processing.
11. Develops, enforces and monitors guidelines for working with customers to ensure maximum customer satisfaction.
12. Monitors and assures compliance on Distributor Audit Checklist.
13. Monitors and achieves Distributor set target on Wholesale and Retail sale

Sales and Marketing

1. Develops and administers an aggressive wholesale parts program to produce profit.
2. To regularly develops parts sales program and coordinate promotional method to reach target promo market.
3. Handles customer complaints immediately and according to the dealership's guidelines.

Work Location: Willing to be assigned in CSJDM, Bulacan