Packing Specialist - KPI-Driven & SOP Expert

Deutsche Post DHL; Calabarzon; On-site; Confidential; Full time

Job summary

Deutsche Post DHL in the Philippines is seeking a packing operations professional to support daily packing activities and ensure adherence to SOPs and quality standards. You will work with teams to maintain productivity and service levels, while following DHL policies and safety guidelines.

The role emphasizes collaborative teamwork, training participation, and continuous improvement of packing processes. This on-site position contributes to accurate reporting and strong client relationships, in

Responsibilities

• Have a clear understanding of the Roles & Responsibilities applicable to the position and the team.
• Help meet KPI targets of the packing section in terms of productivity and quality.
• Provide operational support to other teams within the organization.
• Work cooperatively with superiors, team members, and DSC quality personnel for effective alignment and implementation of SOPs and Work Instructions.
• Build smooth and strong relationships with clients and other DSC ADI-LTI employees through open communication and feedback.
• Ensure proper use of tools and equipment provided to support operations.
• Attend all required trainings, orientations, re-training sessions, and re-orientations necessary for the job function.
• Help preserve the image of both the company and customers by meeting or exceeding customer expectations.
• Implement and strictly follow Packing Standard Operating Procedures and Work Instructions.
• Report and provide feedback on issues to the Team Leader/Supervisor for immediate resolution and disposition.
• Assist in mentoring new team members in packing work processes.
• Help maintain a consistently safe and healthy working environment in accordance with DHL policies and procedures.
• Recommend improvements and initiatives for continuous operational enhancement.
• Perform system transactions and assist in generating packing-related reports.

Job description

Deutsche Post DHL in the Philippines is seeking a packing operations professional to support daily packing activities and ensure adherence to SOPs and quality standards. You will work with teams to maintain productivity and service levels, while following DHL policies and safety guidelines.

The role emphasizes collaborative teamwork, training participation, and continuous improvement of packing processes. This on-site position contributes to accurate reporting and strong client relationships, in