PACKAGE OFFICER

PAPH TRAVEL AND TOURS; Quezon City; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Travel incentives

Career growth

Healthcare (HMO)

13th month pay

Paid leaves

Job summary

PAPH TRAVEL AND TOURS in Quezon City is seeking a Tour Package Reservation Officer to manage relationships with tour operators, secure inventory, confirm reservations, and tailor quotations for client requests.

The role requires excellent communication, attention to detail, and strong problem‑solving skills, with onsite work six days a week at 61 C Roosevelt Ave.

This position offers performance based incentives, regularization benefits, and opportunities for career growth.

Qualifications

• Bachelor degree in Tourism Management or related field.
• 1-2 years experience in travel agency or airline reservations is an advantage.
• Excellent written and oral communication skills required.
• Positive interpersonal skills with ability to cope with pressure at busy times.
• Very attentive to detail with excellent problem solving skills.
• Excellent computer and typing skills; Excel and Word proficiency desired.
• Excellent listening and comprehension skills required.

Responsibilities

• Collaborate with tour operators to secure inventory for travel packages and ensure availability.
• Negotiate competitive rates and terms to align with budget and profitability.
• Ensure hotel reservations and other land arrangements are secured well in advance.
• Maintain accurate records of all transactions, ensuring compliance with agreed rates and terms.
• Provide customized quotations based on specific client requests.
• Seek approval from higher management before adding new tour packages to inventory.
• Develop innovative and saleable travel packages and itineraries.
• Monitor and report on inventory of tour packages and adjust based on demand.
• Stay updated on market trends and competitor offerings.
• Assist in resolving issues related to reservations or client inquiries.
• Other related tasks as assigned.

Skills

Communication

Interpersonal skills

Attention to detail

Pressure management

Problem solving

Education

Bachelor of Science in Tourism Management or related

Tools

Excel

Word

Job description

Job Description: Tour Package Reservation Officer

The Tour Package Reservation Officer is responsible for managing relationships with tour operators to secure inventory for travel packages. This role involves negotiating rates, ensuring reservations are confirmed, and providing customized quotations to meet client requests, all while aligning with the company’s budget and profitability goals.

Key Responsibilities:

• Collaborate with tour operators to secure inventory for various travel packages and ensure availability.

• Negotiate competitive rates and terms to align with the company’s budget and selling prices for profitability.

• Ensure hotel reservations and other land arrangements are secured well in advance for upcoming travel dates.

• Maintain accurate records of all transactions, ensuring compliance with agreed rates and terms.

• Provide customized quotations based on specific client requests, addressing unique needs and preferences.

• Seek approval from higher management before adding new tour packages to the inventory.

• Develop innovative and saleable travel packages and itineraries to attract clients.

• Monitor and report on the inventory of tour packages, making adjustments as necessary based on demand.

• Stay updated on market trends and competitor offerings to enhance product development strategies.

• Assist in resolving any issues related to reservations or client inquiries, ensuring high levels of customer satisfaction.

• Others: May assigned to other related task.

Qualifications:

• Bachelor of Science in Tourism Management or other related course.

• 1-2 years of experience in Travel agency or Airline reservations, is an advantage

• Excellent written and oral communication skills required.

• Positive interpersonal skills with the ability to cope with pressure at busy times required.

• Very attentive to detail and with excellent problem solving skills

• Excellent computer and typing skills are required. Excel and Word proficiency desired.

• Excellent listening and comprehension skills required.

Work Schedule: FULL ONSITE - 6 days a week | Shifting Schedule (No Night Shift)
Location: 61 C, Roosevelt Ave, Santa Cruz, Quezon City, 1104 Metro Manila

COMPANY BENEFITS
Performance Based Incentives:

• Travel Incentives: Opportunities to visit dream destinations like Europe, Korea, Japan, and more!

• Career Growth: Guaranteed salary adjustments based on performance evaluations (SEMI-ANNUAL)

Upon Regularization:

• Comprehensive Healthcare: HMO coverage upon regularization (plus dependent coverage after year 1)

• Annual Bonus: 1 year from regularization.

• 13th month Pay.

• LEAVES: 5 SL, 5 VL