Travel Consultant (Cebu) | Onsite

TASQ Staffing Solutions; Cebu City; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

10 vacation leaves

10 sick leaves

Health insurance available after 4 months

Job summary

A travel consultancy firm in Cebu City is seeking an experienced Travel Consultant to provide expert travel advice, manage bookings, and ensure compliance with travel regulations. Candidates should have at least a year of experience in travel consulting, excellent communication skills, and familiarity with GDS platforms. The role offers health insurance and generous leave benefits.

Qualifications

• At least 1 year of relevant experience as a Travel Consultant or in a similar role.
• Experience handling escalated cases and direct passenger communication is an advantage.

Responsibilities

• Advise clients on travel destinations and requirements.
• Book flights, hotels, and tour packages based on client preferences.
• Communicate directly with passengers to resolve issues.
• Provide accurate information on travel regulations and policies.
• Liaise with suppliers to confirm bookings.
• Prepare detailed travel documentation and maintain records.

Skills

Excellent communication skills

Problem-solving skills

Attention to detail

Multitasking ability

Education

Bachelor's degree in Tourism or related field

Tools

GDS platforms (Amadeus, Sabre, Galileo)

Microsoft Office Suite

Job description

Work Setup: Onsite (Cebu City)

Shift: No Fixed Schedule

Responsibilities:

• Provide Expert Travel Consultation: Advise clients on destinations, transportation, accommodations, travel requirements, and travel insurance options.
• Handle Travel Bookings: Book flights, hotels, transfers, cruises, and tour packages based on client preferences, schedules, and budget.
• Manage Customer Service & Escalations: Communicate directly with passengers to address concerns, resolve issues, and offer practical travel solutions.
• Ensure Regulatory Compliance: Provide accurate, up-to-date information regarding travel regulations, visas, and other entry policies.
• Supplier Coordination: Liaise with airlines, hotels, tour operators, and transportation providers to confirm bookings and ensure smooth logistics.
• Administrative Duties: Prepare detailed travel documentation, reports, and maintain accurate and confidential client records.

Qualifications & Requirements:

• Experience: At least 1 year of relevant experience as a Travel Consultant or in a similar role within the travel industry.
• Experience handling escalated cases and direct passenger communication is an advantage.
• Education: Bachelor's degree in Tourism, Hospitality Management, or a related field (preferred).
• Technical Skills:
• Familiarity with GDS platforms such as Amadeus, Sabre, or Galileo is a strong advantage.
• Proficient in Microsoft Office Suite and online booking/reservation tools.
• Core Competencies:
• Excellent communication, negotiation, and problem-solving skills.
• Strong attention to detail and ability to perform well under pressure.
• Capable of multitasking and efficiently managing multiple client inquiries.

Benefits:

• 10 VL, 10 SL, 5EL
• HMO Health Insurance avail on the 4th Month -(Employee + 1 Free Dependent)