P&C Operations Leader — Night Shift & Automation

Rouxel TP; Philippines; On-site; PHP 2,000,000 - 3,200,000; Full time

Job summary

Rouxel TP is seeking an Operations Manager with deep Property & Casualty insurance operations experience to lead a large team in a fast-moving, compliance-heavy environment. You will oversee policy servicing, billing accuracy, and underwriting support, lead 100+ FTE, and drive performance, quality, and productivity across all workflows.

Partner with Underwriting, Claims, Actuarial, and Finance to own SOPs, audit readiness, and regulatory compliance while delivering measurable improvements

Qualifications

• 5-10 years leadership in insurance operations (P&C preferred).
• Experience managing large teams in complex, compliance-heavy environments.
• Strong knowledge of insurance systems (Guidewire, Duck Creek, etc.).
• Proven track record of process improvements and KPI governance.
• Excellent stakeholder management and communication skills.

Responsibilities

• Lead 100+ FTE across policy servicing, billing accuracy, and underwriting support.
• Drive performance, quality, and productivity across all insurance workflows.
• Partner with Underwriting, Claims, Actuarial, and Finance.
• Own SOPs, audit readiness, and regulatory compliance.
• Deliver measurable improvements through automation and process optimization.

Skills

100+ FTE leadership

P&C operations

large teams management

KPI governance

insurance systems

Tools

Guidewire

Duck Creek

Job description

Rouxel TP is seeking an Operations Manager with deep Property & Casualty insurance operations experience to lead a large team in a fast-moving, compliance-heavy environment. You will oversee policy servicing, billing accuracy, and underwriting support, lead 100+ FTE, and drive performance, quality, and productivity across all workflows.

Partner with Underwriting, Claims, Actuarial, and Finance to own SOPs, audit readiness, and regulatory compliance while delivering measurable improvements