P&C Insurance Admin & Accounts Lead

vamasters, Inc.; Balanga; On-site; PHP 240,000 - 420,000; Full time

Job summary

vamasters, Inc. is seeking an experienced Property and Casualty Insurance Account Manager to handle policy documents, client records, and act as the liaison with underwriters. The role focuses on supporting producers by managing back-end operations and maintaining strong carrier relationships.

Ideal candidates have hands-on P&C agency experience, proficiency with QQ Catalyst or similar AMS, and meticulous data entry skills to ensure timely, accurate policy servicing.

Qualifications

• Experience as Property & Casualty CSR or Account Manager.
• Knowledge of commercial lines: workers' comp, business auto, GL.
• Experience using agency management systems (QQ Catalyst, Applied Epic, AMS360, HawkSoft).
• Excellent phone and written English communication.
• Accurate data entry and record-keeping.
• Organized, deadline-focused, reliable without reminders.
• Professional, client-ready communication.

Responsibilities

• Process incoming policies and save to correct client records in the agency management system (QQ Catalyst).
• Update policy information, client details, and account data on time.
• Manage back-end agency operations, including emails and document handling.
• Communicate with underwriters by phone and email to support quoting.
• Build and maintain strong relationships with underwriters and carriers.
• Support commercial lines accounts (workers' comp, business auto, GL).
• Organize and maintain client files, policy records, and docs.
• Chase pending items and flag issues to the agent.
• Keep AMS clean, current, and well organized.

Skills

P&C CSR / Account Manager

Commercial insurance lines

Agency management systems

English communication

Data entry / record-keeping

Deadline-driven / dependable

Client-facing professionalism

Tools

QQ Catalyst

Applied Epic

AMS360

HawkSoft

Job description

vamasters, Inc. is seeking an experienced Property and Casualty Insurance Account Manager to handle policy documents, client records, and act as the liaison with underwriters. The role focuses on supporting producers by managing back-end operations and maintaining strong carrier relationships.

Ideal candidates have hands-on P&C agency experience, proficiency with QQ Catalyst or similar AMS, and meticulous data entry skills to ensure timely, accurate policy servicing.