Commercial Insurance Admin & Operations Specialist

Tavor Perry; Bislig; Remote; PHP 480,000 - 720,000; Full time

Job summary

Tavor Perry is seeking an experienced Property and Casualty Insurance Account Manager to support the back-end operations of a growing agency. You will manage policy documents and client records in the agency management system, and act as a point of contact with underwriters.

The ideal candidate has hands-on P&C agency experience, excels at data entry, and can operate remotely while keeping our records organized and up-to-date for producers to focus on selling.

Qualifications

• Proven experience as a Property and Casualty CSR or Account Manager.
• Working knowledge of commercial insurance lines (workers' comp, business auto, general liability).
• Experience using an agency management system (e.g., QQ Catalyst, Applied Epic, AMS360, HawkSoft).
• Strong phone and written English communication skills.
• Strong data entry and record-keeping accuracy.
• Detail-oriented, able to work remotely and stay self-motivated.

Responsibilities

• Process incoming policies and save them to the correct client records in the agency management system (QQ Catalyst).
• Update policy information, client details, and account data accurately and on time.
• Run back-end agency operations, including emails, document handling, and scheduling.
• Communicate with underwriters by phone and email to support quoting and submissions.
• Build and maintain strong working relationships with underwriters and carrier contacts.
• Support commercial lines accounts such as workers' compensation, business auto, and general liability.
• Organize and maintain client files, policy records, and account documentation.
• Follow up on pending items and flag issues or missing information to the agent.
• Keep the agency management system clean, current, and well organized.

Skills

Property & Casualty industry knowledge

QQ Catalyst/agency management system

Excellent written English

Data entry accuracy

Phone communication

Remote work self-motivation

Tools

QQ Catalyst

Applied Epic

AMS360

HawkSoft

Job description

Tavor Perry is seeking an experienced Property and Casualty Insurance Account Manager to support the back-end operations of a growing agency. You will manage policy documents and client records in the agency management system, and act as a point of contact with underwriters.

The ideal candidate has hands-on P&C agency experience, excels at data entry, and can operate remotely while keeping our records organized and up-to-date for producers to focus on selling.