P&C Insurance Account Manager – Back‑Office & Underwriter Liaison

vamasters, Inc.; Bislig; Presencial; PHP 250.000 - 380.000; Tempo integral

Resumo da vaga

vamasters, Inc. is seeking an experienced Property and Casualty Insurance Account Manager to support back-end operations of a growing commercial agency.

You will manage policy documents and client records in our agency management system, serve as a liaison with underwriters, and relieve the producer to focus on selling. Candidates should have hands-on P&C agency experience, expertise with QQ Catalyst or similar systems, and strong English communication.

Qualificações

• Proven experience as a Property and Casualty CSR or Account Manager.
• Working knowledge of commercial insurance lines (workers' comp, business auto, general liability).
• Experience using an agency management system (QQ Catalyst, Applied Epic, AMS360, HawkSoft).
• Strong phone and written English communication skills.
• Strong data entry and record-keeping accuracy.
• Trustworthy, careful, and comfortable working on your own.
• Strong communication skills and a professional, client-ready manner.

Responsabilidades

• Process incoming policies and file them under the right client records in the agency management system (QQ Catalyst).
• Keep policy information, client details, and account data updated accurately and on time.
• Handle back-end agency operations, including emails, document handling, and scheduling.
• Talk with underwriters by phone and email to support quoting and submissions.
• Develop and nurture strong working relationships with underwriters and carrier contacts.
• Service commercial lines accounts, including workers' compensation, business auto, and general liability.
• Keep client files, policy records, and account documentation organized and maintained.
• Chase pending items and alert the agent to issues or missing information.
• Keep the agency management system tidy, current, and well organized.

Conhecimentos

Property and Casualty CSR or Account M

Commercial insurance knowledge

Agency management system experience

Strong phone and written English

Data entry and record-keeping accuracy

Trustworthy and independent worker

Professional client-facing comms

Ferramentas

QQ Catalyst

Applied Epic

AMS360

HawkSoft

Descrição da vaga

vamasters, Inc. is seeking an experienced Property and Casualty Insurance Account Manager to support back-end operations of a growing commercial agency.

You will manage policy documents and client records in our agency management system, serve as a liaison with underwriters, and relieve the producer to focus on selling. Candidates should have hands-on P&C agency experience, expertise with QQ Catalyst or similar systems, and strong English communication.