Outreach Specialist

AS White Global; Manila; Hybrid; PHP 280,000 - 420,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Hybrid work setup

Performance reviews

Job summary

AS White Global is seeking a results-driven Outreach Specialist to identify physician prospects and medical practices for marketing and outreach. You will build and maintain contact lists, verify key details, and execute a high-volume email and fax campaign to generate new business opportunities.

You will follow up on responses, coordinate with management for further steps, and support outreach through social media and other approved channels.

Qualifications

• 1-2 years of experience in telemarketing, customer service, lead generation, administrative support, or a similar role.

Responsibilities

• Research physician prospects and medical practices for outreach.
• Build and maintain accurate physician contact lists.
• Verify key contact details (names, phone, fax, email).
• Send 50–100 templated emails or faxes daily to targeted contacts.
• Follow up to confirm receipt of materials and document responses.
• Forward inquiries to management for follow-up and appointments.
• Support outreach via social media and approved channels.

Skills

Telemarketing

Lead generation

Customer service

Administrative support

Outbound calls

Tools

Microsoft Excel

Job description

Join a globally recognized healthcare services organization with a long-standing reputation for providing independent medical evaluations, and compliance-focused solutions to clients across the world.

The Opportunity

Be part of a growing healthcare team focused on building strong connections with physicians and medical practices. In this role, you’ll research potential physician prospects, reach out to medical offices, maintain accurate contact lists, and manage high-volume email, fax, and social media campaigns to help generate new business opportunities.

• Proudly Great Place to Work certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
• Grow with stability: 100+ in our 10-Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for you and your family
• Generous paid leave because work-life balance matters
• Level up with tailored training & development programmes
• Flexible work setup

"Working for the best client and loving what you do makes everything enjoyable at work." – Senior Broker Administrator, ASW Philippines.

What You'll Do

• Conduct online research to identify new physicians and medical practices for marketing and outreach purposes
• Build, maintain, and update accurate physician marketing and contact lists
• Contact physicians' offices to verify or obtain key contact information, including names, phone numbers, fax numbers, and email addresses
• Send 50-100 templated emails or faxes daily to targeted physician contacts using existing and newly developed lists
• Follow up with physician offices to confirm receipt of marketing materials and properly document responses
• Forward interested physician responses and inquiries to management for further follow-up and appointment setting
• Support physician outreach through targeted social media connections and other approved communication channels

Key Criteria

• 1-2 years of experience in telemarketing, customer service, lead generation, administrative support, or a similar role
• Strong English communication skills, with confidence and professionalism when speaking with physicians' offices and other healthcare contacts
• Comfortable making outbound calls and handling high-volume, repetitive outreach activities
• Proficient in Microsoft Excel and able to accurately maintain and update contact or lead lists
• Strong attention to detail when verifying contact information, documenting responses, and managing outreach records
• Computer- and internet-savvy, with the ability to conduct online research and navigate different websites to identify potential leads
• Self-motivated, organized, and consistent, with the ability to work independently and meet daily outreach targets of 50-75 contacts

Work setup

• Manila (BGC, Taguig): US Eastern Time 8:30AM to 5:30PM (8:30PM - 5:30AM PHT) with a hybrid setup (3 days onsite, 2 days remote) after a 6-month onsite probation.