Outbound Sales & Lead Conversion Specialist

Bespoke Outsource Services; Makati; Remote; PHP 240,000 - 320,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Paid vacation

Sick leave with quarterly conversion

Annual appraisal

Financial assistance program

13th-month pay

Team events

Job summary

Bespoke Outsource Services is seeking an experienced outbound sales professional in Makati to manage follow-ups on pending estimates and support conversion into confirmed service bookings. You will engage customers via phone or email, clarify pricing and services, and schedule appointments after approval.

The role emphasizes strong persuasion, excellent communication, CRM proficiency, and the ability to handle high volumes of follow-ups. Experience with US customers is a plus.

Qualifications

• 2–3 years in outbound sales or telesales roles.
• Experience with lead follow-up and appointment setting.
• Strong persuasion and relationship-building abilities.
• Excellent verbal communication and phone etiquette.
• Experience using CRM or sales tracking systems.

Responsibilities

• Manage outbound follow-ups on pending estimates and convert them into bookings.
• Review estimates in the CRM and contact customers via phone or email.
• Clarify services or pricing and coordinate scheduling once approved.
• Update CRM with outcomes and customer responses.
• Escalate complex enquiries to the appropriate department.

Skills

Outbound sales

Telesales

Lead follow-up

Appointment setting

Customer relationship

Persuasion skills

Phone etiquette

Tools

CRM software

Job description

Bespoke Outsource Services is seeking an experienced outbound sales professional in Makati to manage follow-ups on pending estimates and support conversion into confirmed service bookings. You will engage customers via phone or email, clarify pricing and services, and schedule appointments after approval.

The role emphasizes strong persuasion, excellent communication, CRM proficiency, and the ability to handle high volumes of follow-ups. Experience with US customers is a plus.