Orthodontic Insurance Verification Specialist

Snapscale; Davao City; Remote; PHP 1,505,000 - 2,257,000; Full time

Benefits offered by this job

HMO

Government-mandated benefits

13th month pay

Night differential pay

Transportation allowance

Perfect attendance bonus

Other employee incentives

Yearly salary increase

Free lunch everyday

Opportunities for career growth and开发

Fun and supportive working environment

Job summary

Snapscale is seeking a detail-oriented Healthcare Virtual Assistant specializing in Orthodontics to support a US practice with non-patient-facing tasks such as insurance verification and data entry.

Ideal candidates have direct orthodontic experience, proficiency with Cloud 9 Ortho, and a proven track record in US dental insurance verifications. The role emphasizes accuracy, structured processes, and strong written English communication in a compliant, office environment.

Qualifications

• Direct experience in an Orthodontic practice/setting is strictly required.
• Hands-on experience with Cloud 9 Ortho software is required.
• Proven track record in US dental/orthodontic insurance verifications, fee schedules, and benefit breakdowns.
• Exceptional data-entry accuracy and attention to detail.
• Strong written English communication skills.
• Highly structured, methodical, and process-driven mindset.
• Must work from an authorized controlled office environment (SafeBase Initiative).

Responsibilities

• Perform detailed insurance benefit lookups for new patient exams across multiple clinic locations.
• Accurately extract and enter benefit data into Cloud 9 (annual maximums, percentage coverage, age limits, network status, etc.).
• Cross-reference insurance details using Podium call transcripts and system recordings to guarantee 100% verification accuracy.
• Input patient medical history forms received via the patient portal directly into Cloud 9 Ortho.
• Follow up on pending pre-authorizations and required pre-exam dental hygiene steps.
• Assist with potential expansion into block-scheduling and inbound call coordination in future phases.

Skills

Direct orthodontic experience

Data entry accuracy

Strong written English

Process-driven mindset

Structured work approach

Detail-oriented

Tools

Cloud 9 Ortho

Job description

Snapscale is seeking a detail-oriented Healthcare Virtual Assistant specializing in Orthodontics to support a US practice with non-patient-facing tasks such as insurance verification and data entry.

Ideal candidates have direct orthodontic experience, proficiency with Cloud 9 Ortho, and a proven track record in US dental insurance verifications. The role emphasizes accuracy, structured processes, and strong written English communication in a compliant, office environment.