Healthcare Virtual Assistant - EHR & Admin Ops

Snapscale; Davao City; On-site; PHP 752,000 - 1,379,000; Full time

Benefits offered by this job

HMO

Benefits

13th month pay

Night differential pay

Transportation allowance

Perfect attendance bonus

Other employee incentives

Yearly salary increase

Free lunch everyday

Career growth opportunities

Fun and supportive environment

Job summary

Snapscale is seeking a highly technical Healthcare Virtual Assistant to support a boutique US-based Direct Primary Care and Women's Health practice. This role centers on executing an EHR systems migration, configuring prescribing and lab portals, and supporting back-office CRM operations.

The ideal candidate will navigate complex healthcare technology stacks and ensure strict administrative vs. clinical boundaries, with proficiency across platforms like Hint Clinical, Charm EHR, Health Gorilla,

Qualifications

• Strong background in US healthcare administration, medical records, and digital workflows.
• Experience with EMR/EHR platforms (Hint Clinical, Charm EHR, Health Gorilla, DoseSpot, Fullscript, or Spruce) is a strong plus.
• Advanced proficiency with Google Workspace and CRM platforms.
• Excellent analytical, data-reconciliation, and problem-solving skills.
• Clear understanding of HIPAA compliance and strict clinical vs. administrative role boundaries.
• Strong written and verbal English communication skills.

Responsibilities

• Coordinate and finalize the EHR migration (Charm EHR to Hint Clinical), including updates across lab, imaging, and pharmacy portals.
• Configure lab Quick Picks and catalog structures in Hint Clinical and Fullscript.
• Populate and verify patient insurance details in Health Gorilla, Labcorp, and Quest portals for outbound orders.
• Assist with DoseSpot prescribing favorites setup and flag allergy discrepancies for physician review.
• Prepare provider schedules, daily patient agendas, and manage secure messaging workflows in Spruce.
• Maintain accurate system checklists, logs, and audit trails.

Skills

Healthcare administration

Medical records

Digital workflows

Google Workspace

CRM platforms

Analytical skills

English communication

HIPAA compliance

Tools

Hint Clinical

Charm EHR

Health Gorilla

DoseSpot

Fullscript

Spruce

Job description

Snapscale is seeking a highly technical Healthcare Virtual Assistant to support a boutique US-based Direct Primary Care and Women's Health practice. This role centers on executing an EHR systems migration, configuring prescribing and lab portals, and supporting back-office CRM operations.

The ideal candidate will navigate complex healthcare technology stacks and ensure strict administrative vs. clinical boundaries, with proficiency across platforms like Hint Clinical, Charm EHR, Health Gorilla,