Healthcare Virtual Assistant -Marketing Support

snapscale; Davao City; On-site; PHP 335,000 - 614,000; Full time

Benefits offered by this job

HMO

Government benefits

13th month pay

Night differential

Transportation allowance

Attendance bonus

Employee incentive

Yearly raise

Free lunch

Career growth

Supportive environment

Job summary

Snapscale is seeking a Healthcare Virtual Assistant (HVA) to support a US-based Direct Primary Care practice from Davao City. You will handle patient coordination, healthcare administrative tasks, and assist with marketing materials.

The role requires strong English communication, highly organized work style, and experience in US healthcare or medical office environments. Onsite work is required, with opportunities for career growth and competitive benefits.

Qualifications

• Experience in a US-based healthcare/medical office environment.
• Experience with patient communication, scheduling, and healthcare coordination.
• Familiarity with EMR/CRM and healthcare platforms is a plus.
• Marketing experience or experience creating marketing materials.
• Strong written and verbal English communication skills.
• Highly organized, proactive, detail-oriented, and adaptable.
• Must be willing to work onsite.

Responsibilities

• Handle patient calls, messages, scheduling, and follow-ups.
• Assist with referrals, prior authorizations, and patient care coordination.
• Navigate healthcare platforms such as Spruce Health, LabCorp, and CoverMyMeds.
• Manage emails, patient documentation, and administrative tasks.
• Learn and communicate the practice’s Direct Primary Care services.
• Support marketing and outreach activities and help create marketing materials.

Skills

English communication

Organized

Proactive

Detail-oriented

Adaptable

Tools

EMR/CRM

Spruce Health

LabCorp

CoverMyMeds

Job description

Snapscale is looking for a Healthcare Virtual Assistant (HVA) to support a US-based Direct Primary Care practice. This role combines patient coordination, healthcare administrative support, and marketing/outreach.

The ideal candidate is organized, proactive, and personable, with strong healthcare support experience and the ability to assist with both patient-facing tasks and marketing materials.

Responsibilities may include:

• Handle patient calls, messages, scheduling, and follow-ups
• Assist with referrals, prior authorizations, and patient care coordination
• Navigate healthcare platforms such as Spruce Health, LabCorp, and CoverMyMeds
• Manage emails, patient documentation, and administrative tasks
• Learn and communicate the practice’s Direct Primary Care services
• Support marketing and outreach activities and help create marketing materials

Perks:

• Health Maintenance Organization (HMO)\
• Government-mandated benefits
• 13th month pay
• Night differential pay
• Transportation allowance
• Perfect attendance bonus
• Other employee incentive
• Yearly salary increase
• Free lunch everyday
• Opportunities for career growth and development
• Fun and supportive working environment

Qualifications:

• Experience in a US-based healthcare/medical office environment
• Experience with patient communication, scheduling, and healthcare coordination
• Familiarity with EMR/CRM and healthcare platforms is a plus
• Marketing experience or experience creating marketing materials
• Strong written and verbal English communication skills
• Highly organized, proactive, detail-oriented, and adaptable
• Must be willing to work onsite

About Snapscale

Snapscale is a HIPAA-compliant concierge business process outsourcing (BPO) firm founded in 2017 by industry veteran Michael Yablonowitz. Headquartered in the USA with offices in the Philippines and India, Snapscale operates globally 24/7, providing tailored solutions to accelerate your business. Whether expanding expertise, augmenting resources, or offloading operational burdens, we are committed to being your trusted partner. With a focus on an employee-first philosophy, Snapscale fosters a safe, comfortable, and stimulating workspace that encourages creativity, innovation, and knowledge sharing.