Organizational Development Lead — People & Culture Innovator

INFOSYS BPM LIMITED Philippine Branch; Taguig; On-site; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Quarterly Performance Bonus

24 Leaves annually

Competitive HMO and Life Insurance for

employee and 2 eligible dependents

Outstanding career development

fast track career progression

Fair work-life balance

Learning and Development Trainings

Inclusion and Diversity

Great Place to Work - Certified

Job summary

Infosys BPM Philippines in Taguig is seeking an Organizational Development Lead to design and implement programs that strengthen organizational effectiveness, employee development, performance, and culture. The role utilizes workforce data and feedback to identify needs and supports regional OD priorities.

The incumbent will analyze workforce trends, manage assessments, lead attrition analysis, and develop career and talent frameworks, while partnering with HR to align change initiatives with

Qualifications

• Relevant experience leading Organizational Development initiatives in the BPO industry.
• Strong knowledge of organizational development, performance management, career management, organizational design, and employee assessments.
• Strong analytical skills, with the ability to connect data from different sources and identify root causes.
• Experience developing practical solutions based on business needs and stakeholder requirements.
• Strong stakeholder management, influencing, negotiation, and presentation skills.
• Knowledge of workforce forecasting, analytical tools, industry benchmarks, and relevant regulations.
• Ability to manage multiple priorities and perform effectively under pressure.
• Strong commitment to employee development and building a positive workplace culture.

Responsibilities

• Analyze workforce data, employee feedback, and organizational trends to produce meaningful reports and recommendations for senior leaders.
• Manage organizational assessments, including employee satisfaction, climate, attrition, retention, and program-effectiveness studies.
• Lead exit interview and attrition analysis for middle and senior management employees, identifying trends and recommending corrective actions.
• Develop and implement career management, promotion, role-change, and employee-development frameworks.
• Support the design and continuous improvement of performance management programs, including training, communication, and implementation.
• Partner with regional leaders and HR teams to align talent, culture, and change initiatives with business priorities.
• Support organizational design activities, including the creation of new roles, job evaluation, job descriptions, role structures, and span-of-control analysis.
• Develop internal and external employer-branding initiatives, surveys, benchmarking studies, and supporting materials.
• Build HR capability through relevant learning programs and content development.
• Lead internal consulting projects and work with internal teams or external partners to deliver agreed outcomes within timelines and budget.
• Maintain OD systems, frameworks, templates, and processes, ensuring compliance and consistent implementation.
• Develop the team through goal setting, coaching, regular feedback, and learning plans.
• Conduct research, develop OD tools and frameworks, and promote knowledge sharing and best practices.

Skills

OD leadership

Organizational development

Performance management

Career management

Organizational design

Data analysis

Stakeholder management

Job description

Infosys BPM Philippines in Taguig is seeking an Organizational Development Lead to design and implement programs that strengthen organizational effectiveness, employee development, performance, and culture. The role utilizes workforce data and feedback to identify needs and supports regional OD priorities.

The incumbent will analyze workforce trends, manage assessments, lead attrition analysis, and develop career and talent frameworks, while partnering with HR to align change initiatives with