Order-to-Cash Ops Specialist — Night Shift, Cross-Functional Impact

8003 Accenture Inc Company; Quezon City; On-site; PHP 550,000 - 750,000; Full time

Job summary

Accenture is seeking an Order to Cash Ops Specialist in Quezon City on-site role. You will execute end-to-end OTC processes including order entry, invoicing, and billing with a focus on first-time quality.

Manage data accuracy; support month-end close; handle cases with Sales and cross-functional teams. Minimum 5 years OTC Order Management experience and 3 years supervisory experience required; night shift options may apply depending on project assignments.

Qualifications

• At least 5 years of relevant experience in OTC specific to Order Management sub process.
• At least 3 years supervisory experience.

Responsibilities

• Execute end-to-end Order to Cash processes including order entry, invoicing, and billing with a focus on first-time quality
• Validate order data completeness and accuracy before progression
• Support month-end close activities and manage ownership over Order processing
• Respond to cases/queries from Sales and other cross functional teams (Low/Medium complexity)
• Coordinate resolution across different groups to ensure cases are resolved according to SLA
• Validate and generate credit and rebills for billing discrepancies
• Resolve billing discrepancies and contract alignment queries
• Collaborate with Sales, Deal Desk, and Finance to resolve complex order discrepancies and dependencies with minimal supervision
• Escalate dependencies or issues to progress order booking and case resolution
• Support initiatives to improve process efficiency and accuracy
• Provide insights on OTC workflows to continuously improve the process

Skills

OTC experience

Order management

SLA awareness

Leadership supervision

Job description

Accenture is seeking an Order to Cash Ops Specialist in Quezon City on-site role. You will execute end-to-end OTC processes including order entry, invoicing, and billing with a focus on first-time quality.

Manage data accuracy; support month-end close; handle cases with Sales and cross-functional teams. Minimum 5 years OTC Order Management experience and 3 years supervisory experience required; night shift options may apply depending on project assignments.