Order Entry Specialist II — Drive Accurate PO Processing

Emerson; Philippines; On-site; PHP 446,000 - 781,000; Full time

Job summary

Emerson is seeking a Specialist II North America Order Entry to ensure timely and accurate processing of purchase orders and respond to customer inquiries. You will validate PO completeness, enter orders, coordinate with teams, expedite issues, audit orders, and support colleagues in a fast-paced environment.

This role requires 2.5 years of relevant experience in customer service and order management, plus knowledge of Oracle and Microsoft Office tools.

Qualifications

• Bachelor’s degree in any 4-year course.
• 2.5 years of relevant experience in customer service and order management.
• Knowledge of business system tools such as Oracle and email management tool.
• Basic to intermediate knowledge of Microsoft Outlook and Excel.

Responsibilities

• Validate the completeness of purchase order requirements to ensure accuracy.
• Accurately enter orders into the business system in a timely manner.
• Coordinate with relevant teams to resolve order-related issues and follow customer instructions.
• Expedite and elevate order concerns for prompt resolution.
• Respond to customer inquiries and requests.
• Support team operations through back-up responsibilities and workload sharing.
• Conduct audits on processed orders of other team members.

Skills

Order entry

Customer service

Administration

Education

Bachelor's degree in any 4-year course

Tools

Oracle

Microsoft Office

Job description

Emerson is seeking a Specialist II North America Order Entry to ensure timely and accurate processing of purchase orders and respond to customer inquiries. You will validate PO completeness, enter orders, coordinate with teams, expedite issues, audit orders, and support colleagues in a fast-paced environment.

This role requires 2.5 years of relevant experience in customer service and order management, plus knowledge of Oracle and Microsoft Office tools.