Order Entry Specialist II — Precision & Growth

Copeland; Mandaluyong; On-site; PHP 400,000 - 650,000; Full time

Job summary

Emerson in Mandaluyong City, Philippines, seeks a Specialist II North America Order Entry to ensure timely, accurate purchase order processing and to address order and customer inquiries. You will enter orders in the business system, coordinate with cross‑functional teams, resolve order issues, and provide essential operational support for growth initiatives.

Qualifications include a Bachelor’s degree, about 2.25 years in customer service/order management, and familiarity with Oracle, Outlook

Qualifications

• Bachelor’s degree in any 4-year course.
• 2.25 years of relevant experience in customer service and order management.
• Knowledge of Oracle and email management tools.
• Proficiency in MS Office applications (Outlook, Excel).

Responsibilities

• Validate the completeness of purchase order requirements to ensure accuracy and compliance.
• Accurately enter orders into the business system in a timely manner.
• Coordinate with relevant functional teams to resolve order-related issues and ensure all customer instructions and requirements are followed.
• Expedite order concerns to ensure prompt resolution.
• Respond to customer inquiries and requests.
• Support team operations through back-up responsibilities and workload sharing.
• Conduct audits on processed orders of other team members.

Skills

Attention to detail

Communication skills

Organizational skills

Education

Bachelor’s degree in any 4-year course

Tools

Oracle

Outlook

Excel

Job description

Emerson in Mandaluyong City, Philippines, seeks a Specialist II North America Order Entry to ensure timely, accurate purchase order processing and to address order and customer inquiries. You will enter orders in the business system, coordinate with cross‑functional teams, resolve order issues, and provide essential operational support for growth initiatives.

Qualifications include a Bachelor’s degree, about 2.25 years in customer service/order management, and familiarity with Oracle, Outlook