Specialist II Order Entry

Copeland; Mandaluyong; On-site; PHP 400,000 - 650,000; Full time

Job summary

Emerson in Mandaluyong City, Philippines, seeks a Specialist II North America Order Entry to ensure timely, accurate purchase order processing and to address order and customer inquiries. You will enter orders in the business system, coordinate with cross‑functional teams, resolve order issues, and provide essential operational support for growth initiatives.

Qualifications include a Bachelor’s degree, about 2.25 years in customer service/order management, and familiarity with Oracle, Outlook

Qualifications

• Bachelor’s degree in any 4-year course.
• 2.25 years of relevant experience in customer service and order management.
• Knowledge of Oracle and email management tools.
• Proficiency in MS Office applications (Outlook, Excel).

Responsibilities

• Validate the completeness of purchase order requirements to ensure accuracy and compliance.
• Accurately enter orders into the business system in a timely manner.
• Coordinate with relevant functional teams to resolve order-related issues and ensure all customer instructions and requirements are followed.
• Expedite order concerns to ensure prompt resolution.
• Respond to customer inquiries and requests.
• Support team operations through back-up responsibilities and workload sharing.
• Conduct audits on processed orders of other team members.

Skills

Attention to detail

Communication skills

Organizational skills

Education

Bachelor’s degree in any 4-year course

Tools

Oracle

Outlook

Excel

Job description

If you are a Specialist II North America Order Entry professional looking for an opportunity to grow your career, this role offers the chance to play a key role in ensuring timely and accurate processing of purchase orders, while addressing order and customer-related inquiries.

In this capacity, you will be responsible for managing orders and transactions, coordinating customer requirements to other functional teams and providing essential operational support. This gives you a vital role in helping drive growth platforms and supporting operational pillars while striving for long term value.

In this role, you will:

• Validate the completeness of purchase order requirements to ensure accuracy and compliance.


• Accurately enter orders into the business system in a timely manner.


• Coordinate with relevant functional teams or personnel to resolve order-related issues and ensure all customer instructions and requirements are properly followed.


• Expedite and expedite order concerns to ensure prompt resolution.


• Respond to customer inquiries and requests.


• Support team operations through back-up responsibilities and workload sharing


• Conduct audit on processed orders of other team members.

Who you are:

You demonstrate a high level of accuracy and attention to detail, ensuring quality in every task. Well-organized and capable of managing multiple priorities, you excel in a fast-paced environment with minimal supervision. Your strong interpersonal and communication skills enable you to build effective relationships and collaborate seamlessly with others. As a dependable team player, you contribute positively to group dynamics and support shared goals.

For this role, you will need:

• Bachelor’s degree in any 4-year course.


• 2.25 years of relevant experience in customer service and order management doing order entry, customer service, or administration.


• Specific knowledge of Business System tools such as Oracle, and email management tool.


• Basic to intermediate knowledge of Microsoft Office applications such as Outlook and Excel.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

Mandaluyong City, Philippines

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: @emerson.com.

ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!