Specialist II Order Entry

City of Shakopee, MN; Hinoba-an; On-site; PHP 3,135,000 - 4,389,000; Full time

Job summary

Emerson is seeking a Specialist II North America Order Entry to ensure timely, accurate processing of purchase orders and to address customer inquiries. The role involves coordinating with cross-functional teams and providing essential operational support to drive growth and value.

You will validate PO requirements, enter orders promptly, resolve order issues, and audit processed orders. Strong communication and organizational skills are essential in a fast-paced environment.

Qualifications

• Bachelor’s degree in any 4-year course.
• 2.5 years of relevant experience in customer service and order management doing order entry, customer service, or administration.
• Knowledge of Business System tools such as Oracle and email management tool.
• Basic to intermediate knowledge of Microsoft Office applications such as Outlook and Excel.

Responsibilities

• Validate the completeness of purchase order requirements to ensure accuracy and compliance.
• Enter orders into the business system in a timely manner.
• Coordinate with relevant functional teams to resolve order-related issues and ensure customer instructions are followed.
• Expedite order concerns to ensure prompt resolution.
• Respond to customer inquiries and requests.
• Support team operations through back-up responsibilities and workload sharing.
• Conduct audit on processed orders of other team members.

Skills

Order entry

Customer service

Attention to detail

Communication

Education

Bachelor’s degree

Tools

Oracle

Email management tool

Microsoft Office

Job description

If you are a Specialist II North America Order Entry professional looking for an opportunity to grow your career, this role offers the chance to play a key role in ensuring timely and accurate processing of purchase orders, while addressing order and customer-related inquiries.

In this capacity, you will be responsible for managing orders and transactions, coordinating customer requirements to other functional teams and providing essential operational support. This gives you a vital role in helping drive growth platforms and supporting operational pillars while striving for long term value.

In this role, you will:

• Validate the completeness of purchase order requirements to ensure accuracy and compliance.
• Accurately enter orders into the business system in a timely manner.
• Coordinate with relevant functional teams or personnel to resolve order-related issues and ensure all customer instructions and requirements are properly followed.
• Expedite and expedite order concerns to ensure prompt resolution.
• Respond to customer inquiries and requests.
• Support team operations through back-up responsibilities and workload sharing
• Conduct audit on processed orders of other team members.

Who you are:

You demonstrate a high level of accuracy and attention to detail, ensuring quality in every task. Well-organized and capable of managing multiple priorities, you excel in a fast-paced environment with minimal supervision. Your strong interpersonal and communication skills enable you to build effective relationships and collaborate seamlessly with others. As a dependable team player, you contribute positively to group dynamics and support shared goals.

For this role, you will need:

• Bachelor’s degree in any 4-year course.
• 2.5 years of relevant experience in customer service and order management doing order entry, customer service, or administration.
• Specific knowledge of Business System tools such as Oracle, and email management tool.
• Basic to intermediate knowledge of Microsoft Office applications such as Outlook and Excel.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.

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