Oracle HCM Cloud Payroll

Accenture; Taguig; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Accenture in Taguig, Philippines is seeking an Application Support Engineer to investigate and resolve issues across essential business systems, ensuring smooth operation of payroll and related cloud applications. The role emphasizes monitoring, troubleshooting, and collaboration with cross-functional teams for timely resolutions.

The ideal candidate has hands-on experience with Oracle HCM Cloud Payroll, strong payroll knowledge, and the ability to analyze logs and collaborate with both

Qualifications

• Expert proficiency in Oracle HCM Cloud Payroll.
• Strong understanding of payroll processing and compliance within cloud environments.
• Experience with troubleshooting and resolving issues in enterprise human capital management systems.
• Familiarity with integration points between payroll modules and other business applications.
• Ability to analyze system logs and error messages to diagnose problems effectively.
• Excellent communication skills to liaise with technical and non-technical stakeholders.
• Minimum 2 years of experience in Oracle HCM Cloud Payroll.

Responsibilities

• Perform independently and become an SME
• Actively participate and contribute in team discussions
• Contribute in providing solutions to work related problems
• Collaborate with cross-functional teams to gather information and provide timely resolutions
• Document findings and solutions clearly to support knowledge sharing within the team
• Proactively identify potential system issues and recommend improvements
• Assist in the development and implementation of process enhancements to improve system stability

Skills

Oracle HCM Cloud Payroll

Payroll processing

Cloud integrations

System logs analysis

Communication skills

Enterprise HR systems

Job description

About the role

As an Application Support Engineer, you will spend your day investigating and resolving issues across various components of essential business systems. Your role involves carefully analyzing system behavior, collaborating with team members to understand challenges, and ensuring smooth operation of software applications that support business functions. You will engage in continuous monitoring and troubleshooting to maintain system reliability and performance, contributing to a seamless user experience.

Key responsibilities

• Perform independently and become an SME
• Actively participate and contribute in team discussions
• Contribute in providing solutions to work related problems
• Collaborate with cross-functional teams to gather information and provide timely resolutions
• Document findings and solutions clearly to support knowledge sharing within the team
• Proactively identify potential system issues and recommend improvements
• Assist in the development and implementation of process enhancements to improve system stability

About you

• Expert proficiency in Oracle HCM Cloud Payroll
• Strong understanding of payroll processing and compliance within cloud environments
• Experience with troubleshooting and resolving issues in enterprise human capital management systems
• Familiarity with integration points between payroll modules and other business applications
• Ability to analyze system logs and error messages to diagnose problems effectively
• Excellent communication skills to liaise with technical and non-technical stakeholders
• Minimum 2 years of experience in Oracle HCM Cloud Payroll