Ops Compliance Pro - Food Service Quality & Audits

J2Z Foods Corporation; Mandaluyong; On-site; PHP 420,000 - 540,000; Full time

Benefits offered by this job

Health Insurance

13th Month Pay

Job Training

Professional Development

Job summary

J2Z Foods Corporation is seeking an Operations Compliance Officer to monitor and enforce compliance with established standards across all branches, ensuring service quality, food safety, and financial accountability. The role involves independent monitoring within the Operations Department, recommending corrective actions and ensuring issues do not recur.

Responsibilities include conducting audits, investigations, and reporting, as well as driving process improvements and adherence to policies

Qualifications

• 1-3 years of experience in operations compliance or related fields.
• Bachelor's degree in a relevant field.

Responsibilities

• Conduct regular and unannounced branch inspections to assess compliance with company policies, SOPs, and operational standards.
• Review and investigate reported incidents, customer complaints, policy violations, and operational irregularities.
• Monitor POS transactions, cash handling, sales reconciliation, inventory accuracy, wastage, and company asset utilization.
• Ensure compliance with food safety, sanitation, hygiene, cleanliness, and customer service standards.
• Monitor employee conduct, attendance, grooming, and adherence to company policies in coordination with HR and Operations Management.
• Track operational deficiencies, recommend corrective measures, and conduct follow-up inspections to ensure effective resolution.
• Prepare audit reports, document findings, identify recurring issues, and elevate serious violations or risks to management.
• Recommend improvements to operational procedures, internal controls, and employee training to strengthen compliance across all branches.

Education

Bachelor's degree

Job description

J2Z Foods Corporation is seeking an Operations Compliance Officer to monitor and enforce compliance with established standards across all branches, ensuring service quality, food safety, and financial accountability. The role involves independent monitoring within the Operations Department, recommending corrective actions and ensuring issues do not recur.

Responsibilities include conducting audits, investigations, and reporting, as well as driving process improvements and adherence to policies