Operations Compliance Officer

J2Z Foods Corporation; Mandaluyong; On-site; PHP 420,000 - 540,000; Full time

Benefits offered by this job

Health Insurance

13th Month Pay

Job Training

Professional Development

Job summary

J2Z Foods Corporation is seeking an Operations Compliance Officer to monitor and enforce compliance with established standards across all branches, ensuring service quality, food safety, and financial accountability. The role involves independent monitoring within the Operations Department, recommending corrective actions and ensuring issues do not recur.

Responsibilities include conducting audits, investigations, and reporting, as well as driving process improvements and adherence to policies

Qualifications

• 1-3 years of experience in operations compliance or related fields.
• Bachelor's degree in a relevant field.

Responsibilities

• Conduct regular and unannounced branch inspections to assess compliance with company policies, SOPs, and operational standards.
• Review and investigate reported incidents, customer complaints, policy violations, and operational irregularities.
• Monitor POS transactions, cash handling, sales reconciliation, inventory accuracy, wastage, and company asset utilization.
• Ensure compliance with food safety, sanitation, hygiene, cleanliness, and customer service standards.
• Monitor employee conduct, attendance, grooming, and adherence to company policies in coordination with HR and Operations Management.
• Track operational deficiencies, recommend corrective measures, and conduct follow-up inspections to ensure effective resolution.
• Prepare audit reports, document findings, identify recurring issues, and elevate serious violations or risks to management.
• Recommend improvements to operational procedures, internal controls, and employee training to strengthen compliance across all branches.

Education

Bachelor's degree

Job description

On-site - Mandaluyong 1-3 Yrs Exp Bachelor Full-time

Job Description

Government Mandated Benefits

13th Month Pay, Pag-Ibig Fund, Paid Holidays, SSS/GSIS

Insurance Health & Wellness

Health Insurance

Professional Development

Job Training, Professional Development

JOB DESCRIPTION

The Operations Compliance Officer is responsible for monitoring,

evaluating, and enforcing compliance with Buffalo Avenue's established

operational standards, company policies, procedures, and internal controls

across all branches.

The position ensures that restaurant operations consistently meet

the company's requirements for service quality, food safety, operational

efficiency, financial accountability, employee conduct, and customer

satisfaction.

The Operations Compliance Officer serves as an independent

monitoring and verification function within the Operations Department,

recommending corrective actions, and ensuring that identified issues are

properly addressed and prevented from recurring.

Key Responsibilities

• Operational Audits: Conduct regular and unannounced branch inspections to assess compliance with company policies, SOPs, and operational standards.
• Incident Investigation: Review and investigate reported incidents, customer complaints, policy violations, and operational irregularities.
• Financial and Inventory Control: Monitor POS transactions, cash handling, sales reconciliation, inventory accuracy, wastage, and company asset utilization.
• Food Safety and Service Quality: Ensure compliance with food safety, sanitation, hygiene, cleanliness, and customer service standards.
• Employee Policy Compliance: Monitor employee conduct, attendance, grooming, and adherence to company policies in coordination with HR and Operations Management.
• Corrective Action Monitoring: Track operational deficiencies, recommend corrective measures, and conduct follow-up inspections to ensure effective resolution.
• Reporting and Documentation: Prepare audit reports, document findings, identify recurring issues, and elevate serious violations or risks to management.
• Process Improvement: Recommend improvements to operational procedures, internal controls, and employee training to strengthen compliance across all branches.

HR Manager J2Z Foods Corporation

Working Location

Cityland Pioneer, Mandaluyong City, Metro Manila, Philippines