Operations Support Officer (Shipping-Shared Services)

G2 OCEAN LTD.-ROHQ; Manila; On-site; PHP 500,000 - 800,000; Full time

Job summary

G2 Ocean Ltd. is seeking an Operations Support Officer to bolster voyage execution across allocated vessels and manage Off-Hire cases from start to finish.

The role involves daily interaction with vessels, vessel managers and the company’s Trade/Operation teams. The ideal candidate has a maritime background, strong English skills and proficiency with MS Office 365, Voyage Management Systems and performance management tools.

Qualifications

• Bachelor's degree or equivalent in Maritime, Economics or Logistics.
• Maritime experience preferred (sea-going or shore positions).
• Proficiency in MS Office 365, Voyage Management Systems and Performance Management systems.

Responsibilities

• Support voyage execution for allocated vessels.
• Process Off-Hire cases from registration to approval.
• Interact with vessel managers and Trade/Operations teams.
• Prepare LOIs related to non-presentation of Bills of Lading.
• Coordinate underwater services for hull maintenance.
• Review vessel condition reports and discuss with vessel managers.
• Manage cash-to-master (CTM) until delivery to vessels.
• Issue stevedores damage claims and arrange settlements.
• Coordinate RightShip inspections status and follow-ups.
• Assist with ad-hoc tasks as needed.

Skills

English proficiency

Communication skills

Interpersonal skills

Cross-cultural awareness

English language fluency

Education

Bachelor's degree in Maritime Economics or Logistics

Tools

MS Office 365

Voyage Management Systems

Performance Management systems

Job description

G2 Ocean is one of the world’s largest ship operators within the open hatch segment and an expert in cargo handling, trade management and global port operations. The company’s fleet consists of over 120 open hatch and conventional bulk vessels which operate 32 trade routes on six continents. In total, G2 Ocean completes over 3,000 port calls to more than 60 countries each year. Examples of commodities carried by G2 Ocean include Pulp, Paper and Forest Products, Aluminum, Steel, and Industrial Minerals. The company is also, a specialist in moving project cargo. With over 300 dedicated and experienced employees in 15 locations around the world, G2 Ocean has the resources and in-depth local knowledge necessary to support industries all over the world with their logistics requirements. With high passion and expertise, G2 Ocean works diligently every day to ensure that the cargo of its customers is transported to its destination safely and efficiently. For more information, please visit our website: https://g2ocean.com

We have an exciting opportunity for maritime professionals looking to join our dynamic team as an Operations Support Officer.

POSITION DESCRIPTION

In this role you will:

• Support operations throughout all phases of voyage execution for allocated vessels.
• Process Off-Hire cases from initial registration to approval.
• Interact daily with vessels, vessel managers and G2 Ocean`s Trade/Operation teams.
• Prepare LOIs (Letter of Indemnity) as linked with non- presentation of Bills of Lading.
• Nominate and coordinate periodic underwater services with various local service providers as hull inspections, propeller polish and hull cleanings contributing to enhanced vessel performance.
• Review vessel condition reports, initiate dialogue with vessel manager on low performers.
• Manage the cash-to-master (CTM) process until delivery to vessels.
• Issuing stevedores damage claims and arrange for settlements.
• Follow up on RightShip inspections status arranged by vessel managers and chase for close-outs as needed.
• Coordinate with the Equipment Team for arranging anti-piracy kits and other related requirements for high-risk piracy areas.
• Assist with ad-hoc tasks related to the job holder’s duties and support function.

For this position we are looking for:

• Bachelor's degree or equivalent education in Maritime, Economics, Logistics fields.
• Maritime experience, including sea going and related shore positions is a plus
• Proficiency in relevant business applications e.g. MS Office 365, Voyage Management Systems, Performance Management systems
• Strong proficiency in English as well as excellent communication, interpersonal and cross-cultural skills are required.