Operations Coordinator

2GO Group; Manila; On-site; PHP 337,363 - 472,309; Full time

Benefits offered by this job

Competitive compensation

Performance bonuses

Travel perks

Health and wellness programs

Paid time off

Job summary

A logistics company is looking for an Operations Associate in Manila responsible for overseeing cargo operations, ensuring compliance with safety standards, and coordinating with various stakeholders. The ideal candidate has a Bachelor's Degree, 6 months to 1 year of experience in the shipping industry, and strong communication and leadership skills. The role offers competitive compensation, performance bonuses, and opportunities for growth in a supportive team environment.

Qualifications

• 6 months to 1 year work experience in shipping or forwarding industry.
• Familiarity in identification of CHE parts and their functions.

Responsibilities

• Ensure all inbound cargoes are unloaded and outbound cargoes are loaded correctly.
• Represent berthing meeting in absence of Ops Supervisor.
• Conduct inventory of container and chassis present at port.
• Coordinate with various operators for vessel requirements.
• Check and document conditions of containers in EIR.

Skills

Leadership Competencies

Communication

Interpersonal Relationship

Technical Competencies

Knowledge in engine troubleshooting

Knowledge of hydraulic system

Problem solving

Business knowledge

Time management

Education

Bachelor's Degree in Business or related

Job description

Here’s the difference you’ll make.

Responsible for ensuring that all inbound cargoes will be unloaded while outbound cargoes will be loaded to vessel. In charge of checking, accepting & releasing of inbound or outbound cargoes at On-dock & Off-Dock cycles. Validates issued D.O., inspects containers & documents their condition in the EIR prior release. Inspects & releases goods & appropriate containers based on shippers’ requirements prior to stuffing or for empty release. Executes operations based on the safety standards, policies & procedures set by the company.

What you’ll do

ON DOCK

• Represent berthing meeting in the absence of Ops Supervisor – 100% compliance
• Conduct & submit inventory of container & chassis present at port – 100% compliance
• Coordinate with handling operators for vessel ATA & volume of cargoes for manpower deployment – 100% compliance
• Coordinate with pilot, tugboat operators & freshwater supplier for arriving vessel requirements – 100% compliance
• Check, measure, document & accept shipside cargoes like RC, LCL & other cargoes directly stuffed at port – 100% compliance
• Coordinate with handling operator for available space of RCs & stacking area for inbound cargoes – 100% compliance
• Ensure premounting of outbound cargoes prior arrival of vessel – 100% compliance
• Conduct physical inventory of outbound cargoes if in yard prior vessel arrival; coordinate with off‑dock coordinators if other cargoes are not yet in yard – 100% compliance
• Conduct toolbox meeting with vessel checkers prior operations start – 100% compliance
• Ensure unloading of inbound cargoes based on ICR while loading outbound cargoes based on loadlist – 100% compliance
• Regularly coordinate with vessel checker for any operational constraints that may affect productivity – 100% compliance
• Release inbound cargoes that are directly caught or pulled‑out at port – 100% compliance
• Facilitate transfer of all inbound containers to off‑dock CY; check condition & document in EIR – 100% compliance
• Ensure inbound and outbound containers are cleared from the pier apron and assigned marshalling area within allowable free time – 100% compliance
• Prepare & submit VAR reports to required recipients (SMS & email) – 100% compliance
• Tag actual loaded cargoes in the system – 100% compliance
• Perform & execute operations based on the safety standard set by the company – 100% compliance
• Prepare incident report for any untoward incidents beyond normal process during & after operations – 100% compliance
• Perform other duties that may be assigned by immediate leader – 100% compliance

OFF DOCK

• Release good condition & appropriate containers based on shippers’ requirement prior stuffing of cargo or empty release for pick‑up – 100% compliance
• Check & document in EIR the condition of all containers coming in & out in the CY; prepare IR for any damages found & submit to surveyor or Ops Supervisor for proper investigation & charging – 100% compliance
• Facilitate transfer of all outbound cargoes to on dock/port based on advance or final loadlist – 100% compliance
• Validate details of D.O. versus actual container including seal prior release of inbound cargo; if discrepancy coordinate with FDT/CIC for revalidation – 100% compliance
• Check & inspect empty returned containers for any damages & trash; document in EIR and prepare IR for damages – 100% compliance
• Check & receive laden outbound cargoes from shipper, validate documents like PBL versus actual container including seal; document condition in EIR; if damages prepare IR and submit to surveyor or Ops Supervisor for investigation & charging – 100% compliance
• Perform and submit daily inventory report of container & chassis present in CY – 100% compliance
• Locate containers in the CY that are subject for release or stripping – 100% compliance
• Instruct CHEO on placement of containers coming into CY based on the given CY layout – 100% compliance
• Instruct CHEO on containers subject for mounting to trucks – 100% compliance
• Prepare incident report for any untoward incidents beyond normal process during & after operations – 100% compliance
• Perform & execute operations based on the safety standard set by the company – 100% compliance
• Perform other duties that may be assigned by immediate leader – 100% compliance

You’ll thrive in this role if you

Educational Background

• Bachelor’s Degree
• Business Course

Professional Experience

• 6 months to 1 year work experience in shipping or forwarding industry

Competencies, Skills, Knowledge and Abilities

• Leadership Competencies
• Communication
• Interpersonal Relationship
• Technical Competencies
• Knowledge in engine troubleshooting and hydraulic system
• Familiarity in identification of CHE parts and their functions
• Problem solving & analysis ability
• Business knowledge
• Time management

What’s In It For You at 2GO?

Own work that matters. You are trusted to deliver safe, reliable, and on‑time service that keeps people and goods moving.

Grow where you’re supported. You work in a team‑first environment that prioritizes safety, care, and continuous learning.

Excel every day. You are empowered and recognized for raising standards and delivering everyday excellence on the ground.

Be recognized and feel valued—at work and beyond. Receive and enjoy competitive compensation, performance bonuses, incentives, travel perks, Day 1 access to health and wellness programs, and paid time off designed to support your well-being.