Operations Coordinator

2GO Group; Metro Manila; On-site; PHP 360,000 - 520,000; Full time

Benefits offered by this job

Competitive compensation

Performance bonuses

Incentives

Travel perks

Paid time off

Job summary

2GO Group is seeking an Operations Support role to help ensure safe, efficient vessel operations across the country. You will assist the Operations Supervisor, monitor productivity, coordinate with Port Operators, and report abnormalities to maintain smooth port and vessel activity.

You will drive real-time improvements, ensure compliance with safety standards, and support continuous operational excellence in a team-focused environment across maritime logistics.

Qualifications

• College graduate.
• Demonstrated leadership and effective communication skills.
• Knowledge of vessel and port operations with data-analysis basics.
• Ability to monitor KPIs and handle equipment and cargo procedures.

Responsibilities

• Monitor vessel operations to meet productivity and timelines.
• Coordinate with Port Operator to clear discharging areas.
• Report abnormalities in operations to the Vessel Operations Supervisor.
• Coordinate with Control Center for extra service requests as needed.
• Coordinate regarding unmanifested containers and provide hourly status updates.
• Assist unloading/loading of rolling cargoes from vessel to shipside.
• Draft incident reports when supervisors are unavailable and get them validated.
• Suggest shifts of cargoes to correct ports and supervise loading adjustments.
• Provide in-ship cargo handling support and ensure safety and standards.
• Complete operations report forms and submit to Control Center.
• Identify bottlenecks and coordinate corrective actions in real time.

Skills

Leadership

Effective communication

Decision making

Technical competencies

Knowledge of vessel and port ops

KPI monitoring / data analysis

Equipment & cargo handling

Can drive

Licensure / Certification

None required

Education

College graduate

Job description

Here’s the difference you’ll make.

At 2GO Group, you will help ensure the safe, efficient, and seamless execution of vessel operations that keep people and cargo moving across the country. In this role, you will support the Operations Supervisor in overseeing daily vessel operations while ensuring adherence to the Operations 2P’s and established operational standards.

Your contribution will be essential in maintaining smooth port and vessel activities, supporting operational excellence, and delivering reliable service to our customers. Through close coordination with internal teams and operational stakeholders, you will help drive efficiency, compliance, and continuous improvement across maritime operations.

What You’ll Do

• Monitor and ensure vessel operations meet planned productivity and completion timelines.
• Coordinate with Port Operator to clear discharging areas.
• Report to Vessel Operations Supervisor about abnormalities in operations causing slow down.
• Coordinate to Control Center for request of Extra Service (Reworks, Tire man, Batteryman, etc) from Port Operator or Motor Pool in situations needed.
• Coordinate to Control Center regarding unmanifested containers.
• Provide hourly updates regarding operation’s status to the operations team
• Facilitate in Unloading and Loading of Rolling Cargoes/Motorcycles from Vessel to shipside
• Draft manual incident reports when Supervisor is not present and getting it validated by Vessel Operations Supervisor once he is available.
• Coordinate with Vessel Operations Supervisor and Vessel Officers of possible shifting of cargoes with the wrong port of destination.
• Facilitate loading of rolling cargo from shipside to vessel.
• Tagging of vessel actual time of departure thru VOYCES in Freight System shall be done after CTS Recapper finishes recapping cargo loading manifest.
• Accomplishment the Operations Report Forms and submitting it to Control Center.
• Identify operational bottlenecks and coordinate corrective actions in real time.
• Ensure compliance with safety and operational standards

You’ll thrive in this role if you

Educational Background

• College graduate.

Competencies, Skills, Knowledge And Abilities

• Leadership Competencies
• Effective Communication
• Decision Making
• Technical Competencies
• Knowledge of vessel and port operations
• KPI monitoring and basic data analysis
• Equipment and cargo handling awareness
• Can drive
• Licensure / Certification Required
• None required

What’s In It For You At 2GO

Own work that matters.

You are trusted to deliver safe, reliable, and on-time service that keeps people and goods moving.

Grow where you’re supported.

You work in a team-first environment that prioritizes safety, care, and continuous learning.

Excel every day.

You are empowered and recognized for raising standards and delivering everyday excellence on the ground.

Be recognized and feel valued—at work and beyond.

Receive and enjoy competitive compensation, performance bonuses, incentives, travel perks, Day 1 access to health and wellness programs and paid time off designed to support your well-being.