Operations Strategy & Process Leader

Citi; Taguig; On-site; PHP 1,500,000 - 2,000,000; Full time

Job summary

Citi is looking for a seasoned leader in operations management based in Metro Manila, Taguig. This role requires over 10 years of relevant experience, particularly in finance or banking, along with required licenses. As a strategic planner, you will enhance processes, ensuring optimal customer experiences while minimizing risks.

Candidates should possess strong communication skills and ideally hold a Bachelor’s or Master’s degree. Join a dynamic team committed to excellence in operations.

Qualifications

• 10+ years of relevant experience.
• Required Licensing/Registration: Series 7, Series 9, Series 10, Series 24, Series 63.
• Experience in a management position related to Operations.
• Experience in Finance or Banking.
• Consistently demonstrates clear and concise written and verbal communication.

Responsibilities

• Design, oversee, and evaluate operative strategies to create efficient processes.
• Ensure all policies and procedures support high-quality operations.
• Develop proposals for all initiatives for senior leadership.
• Partner with senior line directors to identify opportunities.

Skills

Vendor governance

Contract management

Stakeholder management

Operational analytics

Negotiation and commercial management

Risk and compliance oversight

Education

Bachelor’s degree or equivalent experience

Master’s degree preferred

Job description

Citi is looking for a seasoned leader in operations management based in Metro Manila, Taguig. This role requires over 10 years of relevant experience, particularly in finance or banking, along with required licenses. As a strategic planner, you will enhance processes, ensuring optimal customer experiences while minimizing risks.

Candidates should possess strong communication skills and ideally hold a Bachelor’s or Master’s degree. Join a dynamic team committed to excellence in operations.