Collections Operations Lead: Strategy, Performance & Growth

Bernales & Associates; Marikina; On-site; PHP 446,400 - 669,600; Full time

Job summary

A consultancy firm in Metro Manila seeks an experienced Operations Manager. The role involves overseeing daily operations, leading cross-functional teams, and ensuring compliance with policies. The ideal candidate will have a Bachelor's degree, 3-5 years of experience in a related field, and strong leadership and analytical skills. This role will focus on process optimization and stakeholder collaboration.

Qualifications

• 3-5 years of experience in logistics, telecommunications, or similar industries, with 2-3 years in a leadership role.
• Proficient in performance metrics (KPIs) and driving results.
• Strong analytical, problem-solving, and data-driven decision-making skills.

Responsibilities

• Lead, coach, and motivate collections teams.
• Develop and implement strategies for effective collections.
• Ensure compliance with local laws and regulations.

Skills

Leadership

Performance metrics

Analytical skills

Project management

Communication

Education

Bachelor’s Degree in Business, Management, Operations, or related field

Job description

A consultancy firm in Metro Manila seeks an experienced Operations Manager. The role involves overseeing daily operations, leading cross-functional teams, and ensuring compliance with policies. The ideal candidate will have a Bachelor's degree, 3-5 years of experience in a related field, and strong leadership and analytical skills. This role will focus on process optimization and stakeholder collaboration.