Operations Specialist

Anagenesis Inc.

Quezon City

On-site

PHP 312,000 - 469,000

Full time

14 days+

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Benefits offered by this job

Medical Reimbursement

HMO

Job summary

A tech-driven company located in Quezon City seeks an Operations Specialist to manage daily operations and ensure data integrity. The role requires strong analytical skills and the ability to work independently and in a team. Ideal candidates should have a Bachelor's degree in Business Management or a related field, and 1-2 years of experience. The company offers competitive benefits, including medical reimbursement and HMO.

Qualifications

At least a minimum of 1-2 years’ work experience in the related field.
Computer Proficient with experience using Microsoft-platform applications.
Effective in verbal and written communication skills.
Willingness to work night shifts and rotating schedules.

Responsibilities

Manage and maintain data in the database library.
Respond promptly to inquiries and collaborate with other personnel.
Document and generate reports pertaining to system production performance.
Handle inquiries and process according to procedures and policies.
Gather data, generate reports, and review daily/weekly performance.
Prepare weekly and monthly operations reports for leadership.
Assist in training new operations team members; drive process improvements.

Skills

Analytical Skills

Time Management Skills

Communication Skills

Organizational Skills

Team player

Night shift

Self-starter

Multinational teamwork

Adaptability

Education

Bachelor’s Degree in Business Management or equivalent

BS Mathematics is an advantage

Tools

Microsoft Office

Excel

Job description

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Government Mandated Benefits

Insurance Health & Wellness

HMO

Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave

Our team collects, analyze, organize and interprets data into information, building data-driven facts for the company, clients and vendors. Operations Specialist is the one who is responsible in managing operation daily activities and assess business processes which were done in an organized manner of collecting data, verifications and validations, operation analysis, classifying accounts, and recording procedures to ensure that reports are produced with accuracy and dependability in consideration of work efficiency, timeliness, and confidentiality.

As a growing team, we are in search of critical thinkers with strong analytical and good communication skills to accurately assimilate and effectively disseminate information within the organization, business partners and clients. To continuously improve the quality and efficiency of our data system, thus maintaining data integrity.

Key Responsibilities:

System monitoring and mapping. Serves as the first level of client and system support, responsible for system monitoring, pre-crisis management and to ensure a more comprehensive, proficient and expedited recovery, system productivity and efficiency. Making sure the system is running smoothly as expected.
Manage and maintain data in the database library which includes creating, maintaining accurate and updated files and data entries.
Communicates by responding promptly to inquiries and collaborates with other respective department personnel, clients and vendors through various channels to identify and assess problems, and offer a proper solution.
Monitors inquiries and handling emails for incoming concerns from internal and external parties and process it correctly based on operational procedures and ensure compliance with business policies and method.
Regular data gathering, analyzing, interpreting accurate generation of reports including review of operation daily or weekly data and store accurate information from various source and maintaining the database/data system.
Document and generate reports pertaining day to day system production performance and issues encountered.
Evaluate system and system tools used, and identify improvements that will help to promote work productivity and efficiency.
Provide assistance in the training process of new operations team members.
Proactively work to eliminate, resolve discrepancies and the ability to interpret and detect nonstandard activities.
Prepares a weekly and monthly operations reports to superior and assisting the team to achieve daily operational needs, goals and perform related task needed by the business.

Key Attributes:

Flexible that can easily adapt to the working environment with minimal supervision.
Attentive to details and has a strong focus under pressure.
Strong Organizational and Time Management skills.
Able to work in a multinational team and independently.
Active Listener and Team Player.
A self-starter and a quick learner. Able to work in a prompt and efficient manner to accomplish the objectives.
Must have a high degree of accuracy, analytical skills and must be keen to details with a strong sense of urgency.
Has the ability and passion to assess, analyze and initiate things, make good decision-making and solve problems independently.
Organized with good interpersonal skills.
Diligent and proactive.
Display initiative and eagerness in learning new technology and systems.
Must have strong sense of discipline, honesty, high integrity and trustworthy.
Receptive and Broad Minded to changes.
Candidate must possess at least Bachelor’s/College Degree in Business Management Studies/Administration/Accountancy/Finance/Banking or equivalent.
BS Mathematics is an advantage but not necessary.
At least a minimum of 1-2 years’ work experience in the related field.
Computer Proficient with experience using Microsoft-platform applications.
Effective in verbal and written communication skills.
Can work on Night Shift and /or Shifting, Rotational Schedule and/or during Holidays.