Operations & Service Excellence Coordinator

Aristocrat Leisure Ltd.; Manila; On-site; PHP 420,000 - 600,000; Full time

Job summary

Aristocrat Leisure Ltd. is seeking a Service and Operations Support Coordinator in Manila. You will ensure accurate records, update service cases in Salesforce, coordinate with vendors, and maintain inventory and documentation for smooth service operations.

The role also involves supporting travel arrangements, meetings, training sessions, and maintaining data integrity across CRM/ERP systems. Strong organizational and communication skills are essential to thrive in a fast-paced environment.

Qualifications

• Bachelor’s degree in Business Administration, Management, or related field.
• Minimum 1+ years of experience in administrative, operational, or customer support roles.
• Proficient in English, both written and verbal.
• Strong sense of responsibility, follow-through, and attention to detail.

Responsibilities

• Handle and maintain records of service requests, quotations, purchase orders, and related documentation.
• Coordinate with suppliers and vendors regarding orders, deliveries, and logistics documentation.
• Maintain and control service inventory, tools, and materials to ensure appropriate stock levels and replenishment.
• Support data entry, reporting, and monitoring to maintain data integrity across CRM, ERP, and other tracking tools.
• Assist in scheduling business travel, meetings, and general admin support.

Skills

Organization

English proficiency

Communication skills

Office software

Education

Bachelor’s degree in Business Administration/Management

Tools

D365

Salesforce

SharePoint

Job description

Aristocrat Leisure Ltd. is seeking a Service and Operations Support Coordinator in Manila. You will ensure accurate records, update service cases in Salesforce, coordinate with vendors, and maintain inventory and documentation for smooth service operations.

The role also involves supporting travel arrangements, meetings, training sessions, and maintaining data integrity across CRM/ERP systems. Strong organizational and communication skills are essential to thrive in a fast-paced environment.