Operations & Sales Executive ( Travel Agency)

MEDMARK TRAVEL Inc.; Makati; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

MEDMARK TRAVEL Inc. is seeking an experienced Operations & Sales Executive (Travel Agency) to join its team. The role requires a background in travel agency sales and operations with a focus on corporate travel and group/ luxury itineraries.

You will manage quotations, reservations, air ticketing, and invoicing while coordinating with international suppliers and vendors to secure the best rates and service quality. Strong English communication and confidentiality are essential.

Qualifications

• Experience in Sales & Operations for travel agencies, including corporate travel.
• Proven success in sales, operations, and travel services outsourcing.
• Minimum 4 years of travel agency experience in Sales and Operations.
• Ability to build itineraries for groups or luxury clients.
• Strong negotiation with suppliers for best rates and quality.

Responsibilities

• Manage Sales & Operations for corporate and individual travel in a travel agency setting.
• Coordinate with international suppliers and vendors (DMCs, hotels, airlines).
• Prepare quotes, reservations, air tickets, and invoicing; ensure timely sending of documents.
• Maintain client and supplier communications with 24-hour response targets.
• Develop detailed travel itineraries for groups or luxury clients; ensure compliance with regulations.
• Protect confidentiality of company and client information; adapt to department needs.

Skills

Sales & Ops

Corporate Travel

Supplier Negotiation

Itinerary Planning

Client Communication

MS Office

Time Management

Confidentiality

Flexible Schedule

Tools

Microsoft Office

Job description

MEDMARK TRAVEL Inc. is seeking an experienced Operations & Sales Executive (TRAVEL AGENCY) to join its team.

This position is for candidates with work experience in travel agencies only! This position is a full-time office job.

Requirements and Skills :

• Must have existing multiple experience with Sales & Operations of Corporate Travel (conferences, meetings, incentive trips), private individual clientele or with Leisure Group Travel for International & Domestic travel,

• Proven success in a similar role in travel agency with focus on sales, operations, travel marketing, travel services outsourcing and working with the suppliers,

• minimum 4 years of practical and successful experience in travel agency Sales and Operations role or similar position in travel agency

• Regarding Sales - holding portfolio of clientele that follow and buy services based on personal connection with candidate - advantage

• Proactive generating of Sales Revenue (Bonus Rewards)

• Good knowledge of requests preparation and work with international suppliers and vendors (DMC's, Hotels, Transportation companies, Airlines etc).

• Negotiation with suppliers and to ensure the best rates and service quality

• Manage client and supplier communication to ensure accurate responses are received within 24 hours

• Experience with building detailed travel itineraries for Groups or Luxury Individual Clientele,

• Compliance with industry regulations, company policies, and safety standards,

• Work on various confirmations, and chaser queues as assigned, ensure documents get sent in a timely manner upon receipt of client information,

• Strong attention to detail with emphasis on accuracy and quality,

• Efficient time management and adapt task prioritisation

• Highly self – motivated and able to manage multiple priorities simultaneously and complete tasks with minimal supervision,

• Able to maintain confidentiality of company and client information,

• Interest in travel, geography and new travel trends,

• Knowledge of world destinations, cultures, locations and historical sites

• Self happy, motivated, dynamic, and passionate person regarding working

• Ability to work a flexible schedule based on department and company needs,

• Experience with handling travel visa requirements & insurance

• Handle travel operations including quotations, reservations, air ticketing, and invoicing,

• Excellent English communication skills – verbal, presentation and written,

• Good organisational and problem solving skills, ability to work under pressure,

• Service-oriented, personable, with above average interpersonal and communication skills,

• Experience with Microsoft Office ( Outlook, Word, Excel),

• Excellent Time Management & Multi-tasking skills

• University degree holder preferable as a minimum (preferable in Tourism and Hospitality Management),