Sales and Marketing Officer

Discovery Tour, Inc.; Makati; On-site; PHP 334,800 - 558,000; Full time

Job summary

A travel services company is seeking a Sales & Marketing Officer (Outbound Sales) in Makati, Philippines. This role focuses on generating revenue through outbound travel packages, managing client relationships, and achieving sales targets. Candidates should have a Bachelor's degree in a related field and at least 3 years of sales experience in the travel industry. Strong communication, negotiation skills, and proficiency in relevant tools are essential for success in this fast-paced environment.

Qualifications

• Minimum 3 years in sales, preferably in the travel industry.
• Familiarity with international destinations and visa requirements.
• Proficiency in relevant sales software and tools.

Responsibilities

• Generate leads through outbound sales activities.
• Promote travel packages and services to clients.
• Build and maintain client relationships.
• Coordinate with travel service providers for bookings.
• Maintain client database and prepare sales reports.

Skills

Strong communication and negotiation skills

Sales-driven

Excellent interpersonal skills

Ability to work under pressure

Customer-oriented

Strong organizational skills

Attention to details

High level of integrity and professionalism

Education

Bachelor's degree in Tourism Management

Hospitality Management

Marketing

Business related field

Tools

Sabre

Amadeus

MS Office (Excel, Word, PowerPoint)

Job description

The Sales & Marketing Officer (Outbound Sales) is responsible for generating revenue by promoting and selling outbound travel packages, airline tickets, tour arrangements, and related travel services to individual or corporate clients. The role focuses on prospecting, client acquisition, account management, and achieving sales targets through proactive outbound sales activities

KEY ROLE AND RESPONSIBILITIES:

1. Sales & Business Development

• Generate new leads through outbound sales activities (calls, emails, corporate visits, social media, referrals).
• Promote and sell outbound travel packages and related services to individual and corporate clients.
• Prepare customized quotations, itineraries, and proposals.
• Achieve monthly, quarterly, and annual sales targets.
• Identify new market opportunities and develop strategic client relationships.

2. Account & Client Management

• Build and maintain strong relationships with new and existing clients.
• Provide professional travel consultation and destination recommendations.
• Conduct product presentations and sales meetings.
• Ensure repeat business and long-term client retention.

3. Booking & Coordination

• Coordinate with airlines, hotels, tour operators, and other suppliers for reservations and confirmations.
• Ensure accuracy of bookings, pricing, and documentation.
• Assist clients with visa requirements, travel insurance, and travel documentation.
• Address client concerns before, during, and after travel.

4. Administrative & Reporting

• Maintain updated client database and sales pipeline records.
• Prepare periodic sales and performance reports.
• Monitor collections and follow up on outstanding payments.

QUALIFICATIONS:

• Education: Bachelor's degree in Tourism Management, Hospitality Management, Marketing, Business related or related field.
• Experience: Minimum 3 years in sales, preferably in the travel industry (outbound tours)
• Technical Skills: Familiarity with international destinations, visa requirements and travel regulations.
• Proficiency in Sabre, Amadeus, MS Office (Excel, Word, PowerPoint) and other tools

Competencies:

• Strong communication and negotiation skills.
• Sales- driven
• Excellent Interpersonal Skills
• Ability to work under pressure and meet deadlines
• Customer-oriented
• Strong organizational and time management skills
• Attention to details
• High level of integrity and professionalism