Operations Officer

Storagemart Corporation; Makati; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Health Maintenance Organization (HMO)

Job Training

Bereavement Leave

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Leave Credits

Employee Discounts

Savings and Loan Association Eligibility

Training and Development Program

Job summary

A logistics company in Makati is seeking a motivated individual to supervise operations and improve productivity. The ideal candidate holds a Bachelor's degree and has 1-2 years of experience in related fields, demonstrating strong organizational, quality control, and problem-solving skills. Responsibilities include guiding the operations team, ensuring compliance, monitoring key performance indicators, and enhancing customer satisfaction. The role offers various benefits such as job training, health coverage, and paid time off.

Qualifications

• 1-2 years of experience in related fields.
• Knowledge of packaging processes.
• Knowledge of safety procedures.

Responsibilities

• Review and improve operational processes for efficiency.
• Guide the operations team and ensure compliance.
• Monitor KPIs and improve productivity.

Skills

Organizational skills

Quality control

Team management

Problem-solving skills

Written communication skills

Oral communication skills

Attention to detail

Education

Bachelor’s Degree or related area

Job description

Job Summary

On-site - Makati 1-3 Yrs Exp Bachelor Full-time

Key Responsibilities

• Continuously review and improve operational processes to enhance productivity, quality, and customer satisfaction. Identify bottlenecks, inefficiencies.
• Provide guidance to the operations team, ensuring that all activities are carried out efficiently and effectively.
• Identify and mitigate operational risks and ensure compliance with relevant regulations and industry standards.
• Support training initiatives to enhance team skills and ensure consistent application of operational procedures.
• Conduct facility maintenance, inventories, merchandise monitoring.
• Review spreadsheets for accuracy.
• Ensure that branches are following established processes.
• Manage and coordinate daily operations across multiple locations to ensure optimal performance and adherence to company policies.
• Monitor key performance indicators (KPIs) and implement strategies to improve productivity, quality, and customer service.
• Engage with customers to address concerns, gather feedback, and enhance the overall customer experience.

Minimum Qualifications

• Graduate of any Bachelor’s Degree or related area
• With 1 to 2 years of working experience in related fields
• Knowledge of packaging processes, organizational skills, quality control, team management, problem‑solving skills.
• Knowledge of safety procedures, written and oral communication skills, sharp attention to detail.

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training

Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave

Company Initiated Benefits (upon regularization and in accordance with company policy)

• Entitlement for Paid Time Off (PTO) known as Leave Credits
• Entitlement for HMO Benefit
• Eligible for National University – SM Employee 20% Discount
• Eligible for SM Savings and Loan Association, Inc. (SLA)
• Eligible for SM E- Card
• Eligible for Training and Development Program