Operations Lead: Process Optimization & Multi-Location

Storagemart Corporation; Philippines; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health Maintenance Organization (HMO)

Employee Personal Accident Insurance

20% Discount at National University

Training and Development Program

Job summary

A logistics company in Makati is seeking a dedicated Operations Specialist to enhance productivity and efficiency in branch operations. You will ensure compliance, manage daily tasks, and mentor the operations team. The ideal candidate holds a Bachelor’s Degree and has 1-2 years of relevant experience, including skills in problem-solving and quality control. This role includes professional development opportunities and government-mandated benefits.

Qualifications

• 1 to 2 years of working experience in related fields.
• Knowledge of packaging processes and safety procedures.
• Sharp attention to detail.

Responsibilities

• Review and improve operational processes.
• Provide guidance to the operations team.
• Identify and mitigate operational risks.
• Support training initiatives for the team.
• Manage daily operations across multiple locations.

Skills

Operational process improvement

Team management

Problem-solving

Quality control

Communication skills

Education

Bachelor’s Degree

Job description

Key Responsibilities:

• Continuously review and improve operational processes to enhance productivity, quality, and customer satisfaction. Identify bottlenecks, inefficiencies.
• Provide guidance to the operations team, ensuring that all activities are carried out efficiently and effectively.
• Identify and mitigate operational risks and ensure compliance with relevant regulations and industry standards.
• Support training initiatives to enhance team skills and ensure consistent application of operational procedures.
• To conduct Facility Maintenance, Inventories, Merchandise Monitoring
• Review spreadsheets for accuracy.
• Ensure that branches are following established processes.
• Manage and coordinate daily operations across multiple locations to ensure optimal performance and adherence to company policies.
• Monitor key performance indicators (KPIs) and implement strategies to improve productivity, quality, and customer service.
• Engage with customers to address concerns, gather feedback, and enhance the overall customer experience.

Minimum Qualifications

• Graduate of any Bachelor’s Degree or any related area

• With 1 to 2 years of working experience in related fields

• Knowledge of packaging processes, organizational skills, quality control, team management, problem-solving skills,

• Knowledge of safety procedures, written and oral communication skills, sharp attention to detail.

Company Initiated Benefits(upon regularization and in accordance with company policy)

• Entitlement for Paid Time Off (PTO) known as Leave Credits

• Entitlement for HMO Benefit

• Entitlement for Employee Personal Accident Insurance

• Eligible for National University – SM Employee 20% Discount

• Eligible for SM Savings and Loan Association, Inc. (SLA)

• Eligible for SM E- Card

• Eligible for Training and Development Program